Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
Metrics
No CVSS v4.0
No CVSS v3.1
No CVSS v3.0
Access Vector Network
Access Complexity Medium
Authentication Single
Confidentiality Impact Partial
Integrity Impact None
Availability Impact None
AV:N/AC:M/Au:S/C:P/I:N/A:N
This CVE is not in the KEV list.
Key SSVC decision points have not yet been added.
Affected Vendors & Products
Vendors | Products |
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Otrs |
|
Configuration 1 [-]
|
No data.
References
History
No history.
MITRE
Status: PUBLISHED
Assigner: mitre
Published: 2011-03-18T16:00:00Z
Updated: 2024-09-16T18:44:17.993Z
Reserved: 2011-03-18T00:00:00Z
Link: CVE-2009-5055
Vulnrichment
No data.
NVD
Status : Modified
Published: 2011-03-18T16:55:01.517
Modified: 2024-11-21T01:11:05.077
Link: CVE-2009-5055
Redhat
No data.