Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Metrics
Affected Vendors & Products
References
History
No history.
MITRE
Status: PUBLISHED
Assigner: mitre
Published: 2020-02-21T15:35:41
Updated: 2024-08-06T16:14:56.646Z
Reserved: 2013-05-16T00:00:00
Link: CVE-2013-3551
Vulnrichment
No data.
NVD
Status : Analyzed
Published: 2020-02-21T16:15:11.327
Modified: 2020-02-26T19:34:22.890
Link: CVE-2013-3551
Redhat
No data.