Description
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Published: 2020-02-21
Score: 6.5 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

No analysis available yet.

Remediation

No remediation available yet.

Tracking

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Advisories
Source ID Title
Debian DSA Debian DSA DSA-2696-1 otrs2 security update
EUVD EUVD EUVD-2013-3486 Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
History

No history.

cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2024-08-06T16:14:56.646Z

Reserved: 2013-05-16T00:00:00.000Z

Link: CVE-2013-3551

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Modified

Published: 2020-02-21T16:15:11.327

Modified: 2024-11-21T01:53:51.913

Link: CVE-2013-3551

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses