CVE-2016-4889 - Vulnerability Details - OpenCVE

ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions.

No CVSS v4.0

No CVSS v3.1

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact High

Integrity Impact High

Availability Impact High

User Interaction None

Access Vector Network

Access Complexity Low

Authentication Single

Confidentiality Impact Partial

Integrity Impact Partial

Availability Impact Partial

This CVE is not in the KEV list.

The EPSS score is 0.04312.

Key SSVC decision points have not yet been added.

Vendors	Products
Zohocorp	Servicedesk Plus

Configuration 1 [-]

cpe:2.3:a:zohocorp:servicedesk_plus:*:*:*:*:*:*:*:*

No data.

No data.

Advisories

Source	ID	Title
EUVD	EUVD-2016-5865	ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions.

Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References

Link	Providers
http://jvn.jp/en/jp/JVN89726415/index.html
http://jvndb.jvn.jp/en/contents/2016/JVNDB-2016-000170.html
http://www.securityfocus.com/bid/93215
https://www.manageengine.com/products/service-desk/readme-9.0.html

History

No history.

MITRE

Status: PUBLISHED

Assigner: jpcert

Published: 2017-04-14T18:00:00

Updated: 2024-08-06T00:46:39.264Z

Reserved: 2016-05-17T00:00:00

Link: CVE-2016-4889

Vulnrichment

No data.

NVD

Status : Deferred

Published: 2017-04-14T18:59:00.423

Modified: 2025-04-20T01:37:25.860

Link: CVE-2016-4889

Redhat

No data.

OpenCVE Enrichment

No data.

{"containers": {"cna": {"affected": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "datePublic": "2016-09-29T00:00:00", "descriptions": [{"lang": "en", "value": "ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions."}], "problemTypes": [{"descriptions": [{"description": "n/a", "lang": "en", "type": "text"}]}], "providerMetadata": {"dateUpdated": "2017-05-12T17:57:01", "orgId": "ede6fdc4-6654-4307-a26d-3331c018e2ce", "shortName": "jpcert"}, "references": [{"name": "JVNDB-2016-000170", "tags": ["third-party-advisory", "x_refsource_JVNDB"], "url": "http://jvndb.jvn.jp/en/contents/2016/JVNDB-2016-000170.html"}, {"tags": ["x_refsource_CONFIRM"], "url": "https://www.manageengine.com/products/service-desk/readme-9.0.html"}, {"name": "93215", "tags": ["vdb-entry", "x_refsource_BID"], "url": "http://www.securityfocus.com/bid/93215"}, {"name": "JVN#89726415", "tags": ["third-party-advisory", "x_refsource_JVN"], "url": "http://jvn.jp/en/jp/JVN89726415/index.html"}], "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "vultures@jpcert.or.jp", "ID": "CVE-2016-4889", "STATE": "PUBLIC"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "n/a", "version": {"version_data": [{"version_value": "n/a"}]}}]}, "vendor_name": "n/a"}]}}, "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions."}]}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "n/a"}]}]}, "references": {"reference_data": [{"name": "JVNDB-2016-000170", "refsource": "JVNDB", "url": "http://jvndb.jvn.jp/en/contents/2016/JVNDB-2016-000170.html"}, {"name": "https://www.manageengine.com/products/service-desk/readme-9.0.html", "refsource": "CONFIRM", "url": "https://www.manageengine.com/products/service-desk/readme-9.0.html"}, {"name": "93215", "refsource": "BID", "url": "http://www.securityfocus.com/bid/93215"}, {"name": "JVN#89726415", "refsource": "JVN", "url": "http://jvn.jp/en/jp/JVN89726415/index.html"}]}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-06T00:46:39.264Z"}, "title": "CVE Program Container", "references": [{"name": "JVNDB-2016-000170", "tags": ["third-party-advisory", "x_refsource_JVNDB", "x_transferred"], "url": "http://jvndb.jvn.jp/en/contents/2016/JVNDB-2016-000170.html"}, {"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://www.manageengine.com/products/service-desk/readme-9.0.html"}, {"name": "93215", "tags": ["vdb-entry", "x_refsource_BID", "x_transferred"], "url": "http://www.securityfocus.com/bid/93215"}, {"name": "JVN#89726415", "tags": ["third-party-advisory", "x_refsource_JVN", "x_transferred"], "url": "http://jvn.jp/en/jp/JVN89726415/index.html"}]}]}, "cveMetadata": {"assignerOrgId": "ede6fdc4-6654-4307-a26d-3331c018e2ce", "assignerShortName": "jpcert", "cveId": "CVE-2016-4889", "datePublished": "2017-04-14T18:00:00", "dateReserved": "2016-05-17T00:00:00", "dateUpdated": "2024-08-06T00:46:39.264Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

{"configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:zohocorp:servicedesk_plus:*:*:*:*:*:*:*:*", "matchCriteriaId": "B76874A7-6AC7-4281-93BD-756980EC89BB", "versionEndIncluding": "8.2", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions."}, {"lang": "es", "value": "ZOHO ManageEngine ServiceDesk Plus en versiones anteriores a 9.0 permite que los usuarios invitados autenticados remotos tengan un impacto no especificado al aprovechar el fallo para restringir el acceso a funciones desconocidas."}], "id": "CVE-2016-4889", "lastModified": "2025-04-20T01:37:25.860", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "SINGLE", "availabilityImpact": "PARTIAL", "baseScore": 6.5, "confidentialityImpact": "PARTIAL", "integrityImpact": "PARTIAL", "vectorString": "AV:N/AC:L/Au:S/C:P/I:P/A:P", "version": "2.0"}, "exploitabilityScore": 8.0, "impactScore": 6.4, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV30": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "HIGH", "baseScore": 8.8, "baseSeverity": "HIGH", "confidentialityImpact": "HIGH", "integrityImpact": "HIGH", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H", "version": "3.0"}, "exploitabilityScore": 2.8, "impactScore": 5.9, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2017-04-14T18:59:00.423", "references": [{"source": "vultures@jpcert.or.jp", "tags": ["Third Party Advisory", "VDB Entry"], "url": "http://jvn.jp/en/jp/JVN89726415/index.html"}, {"source": "vultures@jpcert.or.jp", "tags": ["Third Party Advisory", "VDB Entry"], "url": "http://jvndb.jvn.jp/en/contents/2016/JVNDB-2016-000170.html"}, {"source": "vultures@jpcert.or.jp", "tags": ["Third Party Advisory", "VDB Entry"], "url": "http://www.securityfocus.com/bid/93215"}, {"source": "vultures@jpcert.or.jp", "url": "https://www.manageengine.com/products/service-desk/readme-9.0.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Third Party Advisory", "VDB Entry"], "url": "http://jvn.jp/en/jp/JVN89726415/index.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Third Party Advisory", "VDB Entry"], "url": "http://jvndb.jvn.jp/en/contents/2016/JVNDB-2016-000170.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Third Party Advisory", "VDB Entry"], "url": "http://www.securityfocus.com/bid/93215"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "url": "https://www.manageengine.com/products/service-desk/readme-9.0.html"}], "sourceIdentifier": "vultures@jpcert.or.jp", "vulnStatus": "Deferred", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-264"}], "source": "nvd@nist.gov", "type": "Primary"}]}