In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
Metrics
Affected Vendors & Products
Advisories
| Source | ID | Title |
|---|---|---|
Debian DLA |
DLA-1212-1 | otrs2 security update |
Debian DSA |
DSA-4066-1 | otrs2 security update |
EUVD |
EUVD-2017-8028 | In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets. |
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
No history.
Status: PUBLISHED
Assigner: mitre
Published:
Updated: 2024-08-05T20:35:21.223Z
Reserved: 2017-11-16T00:00:00
Link: CVE-2017-16854
No data.
Status : Deferred
Published: 2017-12-08T17:29:00.193
Modified: 2025-04-20T01:37:25.860
Link: CVE-2017-16854
No data.
OpenCVE Enrichment
No data.
Debian DLA
Debian DSA
EUVD