In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
Metrics
Affected Vendors & Products
Advisories
Source | ID | Title |
---|---|---|
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DLA-1212-1 | otrs2 security update |
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DSA-4066-1 | otrs2 security update |
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
No history.

Status: PUBLISHED
Assigner: mitre
Published:
Updated: 2024-08-05T20:35:21.367Z
Reserved: 2017-11-21T00:00:00
Link: CVE-2017-16921

No data.

Status : Deferred
Published: 2017-12-08T15:29:00.323
Modified: 2025-04-20T01:37:25.860
Link: CVE-2017-16921

No data.

No data.