In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
Advisories
Source ID Title
Debian DLA Debian DLA DLA-1212-1 otrs2 security update
Debian DSA Debian DSA DSA-4066-1 otrs2 security update
Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

No history.

cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2024-08-05T20:35:21.367Z

Reserved: 2017-11-21T00:00:00

Link: CVE-2017-16921

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Deferred

Published: 2017-12-08T15:29:00.323

Modified: 2025-04-20T01:37:25.860

Link: CVE-2017-16921

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.