A vulnerability allows a phreaking attack on HCL legacy IVR systems that do not use VoIP. These IVR systems rely on various frequencies of audio signals; based on the frequency, certain commands and functions are processed. Since these frequencies are accepted within a phone call, an attacker can record these frequencies and use them for service activations. This is a request-forgery issue when the required series of DTMF signals for a service activation is predictable (e.g., the IVR system does not speak a nonce to the caller). In this case, the IVR system accepts an activation request from a less-secure channel (any loudspeaker in the caller's physical environment) without verifying that the request was intended (it matches a nonce sent over a more-secure channel to the caller's earpiece).
Advisories
Source ID Title
EUVD EUVD EUVD-2018-3547 A vulnerability allows a phreaking attack on HCL legacy IVR systems that do not use VoIP. These IVR systems rely on various frequencies of audio signals; based on the frequency, certain commands and functions are processed. Since these frequencies are accepted within a phone call, an attacker can record these frequencies and use them for service activations. This is a request-forgery issue when the required series of DTMF signals for a service activation is predictable (e.g., the IVR system does not speak a nonce to the caller). In this case, the IVR system accepts an activation request from a less-secure channel (any loudspeaker in the caller's physical environment) without verifying that the request was intended (it matches a nonce sent over a more-secure channel to the caller's earpiece).
Fixes

Solution

No solution given by the vendor.


Workaround

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History

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cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2024-08-05T08:10:14.610Z

Reserved: 2018-05-28T00:00:00

Link: CVE-2018-11518

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Modified

Published: 2018-05-30T20:29:00.250

Modified: 2024-11-21T03:43:32.307

Link: CVE-2018-11518

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses