CVE-2018-17883 - Vulnerability Details - OpenCVE

Description

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.

Published: 2023-04-15

Score: 6.1 Medium

EPSS: < 1% Very Low

KEV: No

Impact:

Action:

Analysis

No analysis available yet.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

n/a

n/a

affected

Version	Status	Constraints
`n/a`	affected	—

Configuration 1 [-]

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

No data.

No data available yet.

Remediation

No remediation available yet.

Tracking

Sign in to view the affected projects.

Advisories

Source	ID	Title
EUVD	EUVD-2018-9624	An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Changed

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction Required

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00691.

Exploitation none

Automatable no

Technical Impact partial

References

Link	Providers
https://community.otrs.com/category/release-and-security-notes-en/
https://community.otrs.com/security-advisory-2018-06-security-update-for-otrs-framework/

History

Thu, 06 Feb 2025 17:15:00 +0000

Type	Values Removed	Values Added
Metrics		ssvc `{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}`

Subscriptions

Otrs Otrs

MITRE

Status: PUBLISHED

Assigner: mitre

Published: 2023-04-15T00:00:00.000Z

Updated: 2025-02-06T16:26:11.823Z

Reserved: 2018-10-02T00:00:00.000Z

Link: CVE-2018-17883

Vulnrichment

Updated: 2024-08-05T11:01:14.628Z

NVD

Status : Modified

Published: 2023-04-16T00:15:07.147

Modified: 2025-02-06T17:15:10.617

Link: CVE-2018-17883

Redhat

No data.

OpenCVE Enrichment

No data.

Weaknesses

CWE-79

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