An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
Metrics
Affected Vendors & Products
Advisories
Source | ID | Title |
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EUVD-2018-13343 | An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table. |
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
No history.

Status: PUBLISHED
Assigner: mitre
Published:
Updated: 2024-09-17T00:42:05.641Z
Reserved: 2019-03-13T00:00:00Z
Link: CVE-2018-20800

No data.

Status : Modified
Published: 2019-03-13T22:29:00.240
Modified: 2024-11-21T04:02:12.430
Link: CVE-2018-20800

No data.

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