{"containers": {"cna": {"affected": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "descriptions": [{"lang": "en", "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their \"company\" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on."}], "metrics": [{"cvssV3_0": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 4.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:N", "version": "3.0"}}], "problemTypes": [{"descriptions": [{"description": "n/a", "lang": "en", "type": "text"}]}], "providerMetadata": {"dateUpdated": "2020-09-23T14:06:14", "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "shortName": "mitre"}, "references": [{"tags": ["x_refsource_MISC"], "url": "https://www.otrs.com/category/release-and-security-notes-en/"}, {"tags": ["x_refsource_CONFIRM"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-11/"}, {"name": "openSUSE-SU-2020:0551", "tags": ["vendor-advisory", "x_refsource_SUSE"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"name": "openSUSE-SU-2020:1475", "tags": ["vendor-advisory", "x_refsource_SUSE"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"name": "openSUSE-SU-2020:1509", "tags": ["vendor-advisory", "x_refsource_SUSE"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}], "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "cve@mitre.org", "ID": "CVE-2019-13457", "STATE": "PUBLIC"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "n/a", "version": {"version_data": [{"version_value": "n/a"}]}}]}, "vendor_name": "n/a"}]}}, "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their \"company\" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on."}]}, "impact": {"cvss": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:N", "version": "3.0"}}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "n/a"}]}]}, "references": {"reference_data": [{"name": "https://www.otrs.com/category/release-and-security-notes-en/", "refsource": "MISC", "url": "https://www.otrs.com/category/release-and-security-notes-en/"}, {"name": "https://otrs.com/release-notes/otrs-security-advisory-2019-11/", "refsource": "CONFIRM", "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-11/"}, {"name": "openSUSE-SU-2020:0551", "refsource": "SUSE", "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"name": "openSUSE-SU-2020:1475", "refsource": "SUSE", "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"name": "openSUSE-SU-2020:1509", "refsource": "SUSE", "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}]}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-04T23:49:24.987Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_MISC", "x_transferred"], "url": "https://www.otrs.com/category/release-and-security-notes-en/"}, {"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-11/"}, {"name": "openSUSE-SU-2020:0551", "tags": ["vendor-advisory", "x_refsource_SUSE", "x_transferred"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"name": "openSUSE-SU-2020:1475", "tags": ["vendor-advisory", "x_refsource_SUSE", "x_transferred"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"name": "openSUSE-SU-2020:1509", "tags": ["vendor-advisory", "x_refsource_SUSE", "x_transferred"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}]}]}, "cveMetadata": {"assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "assignerShortName": "mitre", "cveId": "CVE-2019-13457", "datePublished": "2020-03-10T17:16:25", "dateReserved": "2019-07-09T00:00:00", "dateUpdated": "2024-08-04T23:49:24.987Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

{}

{"configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "1B00766B-5077-4C1A-AFD6-031C8CE766DF", "versionEndIncluding": "7.0.8", "versionStartIncluding": "7.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their \"company\" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on."}, {"lang": "es", "value": "Se detect\u00f3 un problema en Open Ticket Request System (OTRS) versiones 7.0.x hasta 7.0.8. Un usuario cliente puede usar los resultados de la b\u00fasqueda para divulgar informaci\u00f3n de sus tickets \"company\" (con el mismo CustomerID), inclusive cuando la configuraci\u00f3n CustomerDisableCompanyTicketAccess est\u00e1 activada."}], "id": "CVE-2019-13457", "lastModified": "2023-01-27T15:17:29.357", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "SINGLE", "availabilityImpact": "NONE", "baseScore": 4.0, "confidentialityImpact": "PARTIAL", "integrityImpact": "NONE", "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N", "version": "2.0"}, "exploitabilityScore": 8.0, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV30": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 4.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N", "version": "3.0"}, "exploitabilityScore": 2.8, "impactScore": 1.4, "source": "cve@mitre.org", "type": "Secondary"}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 4.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 1.4, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2020-03-10T18:15:11.733", "references": [{"source": "cve@mitre.org", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"source": "cve@mitre.org", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"source": "cve@mitre.org", "tags": ["Broken Link"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}, {"source": "cve@mitre.org", "tags": ["Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-11/"}, {"source": "cve@mitre.org", "tags": ["Vendor Advisory"], "url": "https://www.otrs.com/category/release-and-security-notes-en/"}], "sourceIdentifier": "cve@mitre.org", "vulnStatus": "Analyzed", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-200"}], "source": "nvd@nist.gov", "type": "Primary"}]}

{}