An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
Advisories
Source ID Title
EUVD EUVD EUVD-2019-4930 An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

No history.

cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2024-08-04T23:49:24.987Z

Reserved: 2019-07-09T00:00:00

Link: CVE-2019-13457

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Modified

Published: 2020-03-10T18:15:11.733

Modified: 2024-11-21T04:24:56.660

Link: CVE-2019-13457

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.