Description
The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.
Published: 2019-11-07
Score: 7.5 High
EPSS: 4.4% Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

No analysis available yet.

Remediation

No remediation available yet.

Tracking

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Advisories
Source ID Title
EUVD EUVD EUVD-2019-6091 The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.
History

Mon, 14 Jul 2025 13:45:00 +0000

Type Values Removed Values Added
Metrics epss

{'score': 0.02926}

epss

{'score': 0.01818}


Subscriptions

Atlassian Jira Service Desk
cve-icon MITRE

Status: PUBLISHED

Assigner: atlassian

Published:

Updated: 2024-09-16T23:15:47.761Z

Reserved: 2019-08-13T00:00:00.000Z

Link: CVE-2019-15004

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Modified

Published: 2019-11-07T04:15:10.613

Modified: 2024-11-21T04:27:51.360

Link: CVE-2019-15004

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses