CVE-2019-16958 - Vulnerability Details - OpenCVE

Description

Cross-site Scripting (XSS) vulnerability in SolarWinds Web Help Desk 12.7.0 allows attacker to inject arbitrary web script or HTML via Location Name.

Published: 2020-12-01

Score: 5.4 Medium

EPSS: 1.2% Low

KEV: No

Impact:

Action:

Analysis

No analysis available yet.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

n/a

n/a

affected

Version	Status	Constraints
`n/a`	affected	—

Configuration 1 [-]

cpe:2.3:a:solarwinds:help_desk:12.7.0:*:*:*:*:*:*:*

No data.

No data available yet.

Remediation

No remediation available yet.

Tracking

Sign in to view the affected projects.

Advisories

Source	ID	Title
EUVD	EUVD-2019-7436	Cross-site Scripting (XSS) vulnerability in SolarWinds Web Help Desk 12.7.0 allows attacker to inject arbitrary web script or HTML via Location Name.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Changed

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction Required

No CVSS v3.0

Access Vector Network

Access Complexity Medium

Authentication Single

Confidentiality Impact None

Integrity Impact Partial

Availability Impact None

This CVE is not in the KEV list.

The EPSS score is 0.0116.

Key SSVC decision points have not yet been added.

References

Link	Providers
https://www.esecforte.com/cross-site-scripting-vulnerability-with-solarwinds-web-help-desk/
https://www.solarwinds.com/free-tools/free-help-desk-software

History

No history.

Subscriptions

Solarwinds Help Desk

MITRE

Status: PUBLISHED

Assigner: mitre

Published: 2020-12-01T17:57:13.000Z

Updated: 2024-08-05T01:24:48.580Z

Reserved: 2019-09-29T00:00:00.000Z

Link: CVE-2019-16958

Vulnrichment

No data.

NVD

Status : Modified

Published: 2020-12-01T18:15:12.217

Modified: 2026-06-17T02:23:01.890

Link: CVE-2019-16958

Redhat

No data.

OpenCVE Enrichment

No data.

Weaknesses

CWE-79
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

{"containers": {"cna": {"affected": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "descriptions": [{"lang": "en", "value": "Cross-site Scripting (XSS) vulnerability in SolarWinds Web Help Desk 12.7.0 allows attacker to inject arbitrary web script or HTML via Location Name."}], "problemTypes": [{"descriptions": [{"description": "n/a", "lang": "en", "type": "text"}]}], "providerMetadata": {"dateUpdated": "2020-12-01T17:57:13.000Z", "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "shortName": "mitre"}, "references": [{"tags": ["x_refsource_MISC"], "url": "https://www.solarwinds.com/free-tools/free-help-desk-software"}, {"tags": ["x_refsource_MISC"], "url": "https://www.esecforte.com/cross-site-scripting-vulnerability-with-solarwinds-web-help-desk/"}], "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "cve@mitre.org", "ID": "CVE-2019-16958", "STATE": "PUBLIC"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "n/a", "version": {"version_data": [{"version_value": "n/a"}]}}]}, "vendor_name": "n/a"}]}}, "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "Cross-site Scripting (XSS) vulnerability in SolarWinds Web Help Desk 12.7.0 allows attacker to inject arbitrary web script or HTML via Location Name."}]}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "n/a"}]}]}, "references": {"reference_data": [{"name": "https://www.solarwinds.com/free-tools/free-help-desk-software", "refsource": "MISC", "url": "https://www.solarwinds.com/free-tools/free-help-desk-software"}, {"name": "https://www.esecforte.com/cross-site-scripting-vulnerability-with-solarwinds-web-help-desk/", "refsource": "MISC", "url": "https://www.esecforte.com/cross-site-scripting-vulnerability-with-solarwinds-web-help-desk/"}]}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-05T01:24:48.580Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_MISC", "x_transferred"], "url": "https://www.solarwinds.com/free-tools/free-help-desk-software"}, {"tags": ["x_refsource_MISC", "x_transferred"], "url": "https://www.esecforte.com/cross-site-scripting-vulnerability-with-solarwinds-web-help-desk/"}]}]}, "cveMetadata": {"assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "assignerShortName": "mitre", "cveId": "CVE-2019-16958", "datePublished": "2020-12-01T17:57:13.000Z", "dateReserved": "2019-09-29T00:00:00.000Z", "dateUpdated": "2024-08-05T01:24:48.580Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

{"affected": [{"affectedData": [{"product": "n/a", "vendor": "n/a", "versions": [{"status": "affected", "version": "n/a"}]}], "source": "cve@mitre.org"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:solarwinds:help_desk:12.7.0:*:*:*:*:*:*:*", "matchCriteriaId": "BD1A9D70-452F-41FD-9F55-8C73A7813BFF", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "Cross-site Scripting (XSS) vulnerability in SolarWinds Web Help Desk 12.7.0 allows attacker to inject arbitrary web script or HTML via Location Name."}, {"lang": "es", "value": "Un vulnerabilidad de tipo Cross-site Scripting (XSS) en SolarWinds Web Help Desk versi\u00f3n 12.7.0, permite al atacante inyectar script web o HTML arbitrario por medio del Location Name"}], "id": "CVE-2019-16958", "lastModified": "2026-06-17T02:23:01.890", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "LOW", "cvssData": {"accessComplexity": "MEDIUM", "accessVector": "NETWORK", "authentication": "SINGLE", "availabilityImpact": "NONE", "baseScore": 3.5, "confidentialityImpact": "NONE", "integrityImpact": "PARTIAL", "vectorString": "AV:N/AC:M/Au:S/C:N/I:P/A:N", "version": "2.0"}, "exploitabilityScore": 6.8, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": true}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 5.4, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "LOW", "scope": "CHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N", "version": "3.1"}, "exploitabilityScore": 2.3, "impactScore": 2.7, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2020-12-01T18:15:12.217", "references": [{"source": "cve@mitre.org", "tags": ["Exploit", "Third Party Advisory"], "url": "https://www.esecforte.com/cross-site-scripting-vulnerability-with-solarwinds-web-help-desk/"}, {"source": "cve@mitre.org", "tags": ["Vendor Advisory"], "url": "https://www.solarwinds.com/free-tools/free-help-desk-software"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Exploit", "Third Party Advisory"], "url": "https://www.esecforte.com/cross-site-scripting-vulnerability-with-solarwinds-web-help-desk/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Vendor Advisory"], "url": "https://www.solarwinds.com/free-tools/free-help-desk-software"}], "sourceIdentifier": "cve@mitre.org", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-79"}], "source": "nvd@nist.gov", "type": "Primary"}]}