CVE-2019-9753 - OpenCVE

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

No CVSS v4.0

No CVSS v3.1

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction Required

Access Vector Network

Access Complexity Low

Authentication Single

Confidentiality Impact Partial

Integrity Impact None

Availability Impact None

AV:N/AC:L/Au:S/C:P/I:N/A:N

This CVE is not in the KEV list.

Key SSVC decision points have not yet been added.

Vendors	Products
Otrs	Otrs

Configuration 1 [-]

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

No data.

References

Link	Providers
https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework

History

No history.

MITRE

Status: PUBLISHED

Assigner: mitre

Published: 2019-06-03T18:05:33

Updated: 2024-08-04T22:01:54.134Z

Reserved: 2019-03-13T00:00:00

Link: CVE-2019-9753

Vulnrichment

No data.

NVD

Status : Modified

Published: 2019-06-03T19:29:03.877

Modified: 2019-10-09T23:52:55.593

Link: CVE-2019-9753

Redhat

No data.

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