CVE-2020-1777 - OpenCVE

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction Required

No CVSS v3.0

Access Vector Network

Access Complexity Low

Authentication None

Confidentiality Impact Partial

Integrity Impact None

Availability Impact None

AV:N/AC:L/Au:N/C:P/I:N/A:N

This CVE is not in the KEV list.

Key SSVC decision points have not yet been added.

Vendors	Products
Otrs	Otrs

Configuration 1 [-]

OR	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

No data.

References

Link	Providers
https://otrs.com/release-notes/otrs-security-advisory-2020-15/

History

No history.

MITRE

Status: PUBLISHED

Assigner: OTRS

Published: 2020-10-15T18:52:13.636983Z

Updated: 2024-09-17T01:16:05.690Z

Reserved: 2019-11-29T00:00:00

Link: CVE-2020-1777

Vulnrichment

No data.

NVD

Status : Analyzed

Published: 2020-10-15T19:15:13.003

Modified: 2021-10-19T12:04:04.050

Link: CVE-2020-1777

Redhat

No data.

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