When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
History

No history.

cve-icon MITRE

Status: PUBLISHED

Assigner: OTRS

Published: 2020-11-23T15:32:46.740926Z

Updated: 2024-09-16T23:40:42.844Z

Reserved: 2019-11-29T00:00:00

Link: CVE-2020-1778

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Analyzed

Published: 2020-11-23T16:15:13.120

Modified: 2020-12-03T21:14:18.693

Link: CVE-2020-1778

cve-icon Redhat

No data.