CVE-2020-1778 - Vulnerability Details - OpenCVE

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

No CVSS v4.0

Attack Vector Adjacent Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction Required

No CVSS v3.0

Access Vector Network

Access Complexity Low

Authentication Single

Confidentiality Impact Partial

Integrity Impact None

Availability Impact None

This CVE is not in the KEV list.

The EPSS score is 0.00233.

Key SSVC decision points have not yet been added.

Vendors	Products
Otrs Subscribe	Otrs Subscribe

Configuration 1 [-]

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

No data.

No data.

Advisories

Source	ID	Title
EUVD	EUVD-2020-12604	When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

Fixes

Solution

Upgrade to OTRS 8.0.10

Workaround

No workaround given by the vendor.

References

Link	Providers
https://otrs.com/release-notes/otrs-security-advisory-2020-16/

History

No history.

Projects

Sign in to view the affected projects.

MITRE

Status: PUBLISHED

Assigner: OTRS

Published: 2020-11-23T15:32:46.740926Z

Updated: 2024-09-16T23:40:42.844Z

Reserved: 2019-11-29T00:00:00

Link: CVE-2020-1778

Vulnrichment

No data.

NVD

Status : Modified

Published: 2020-11-23T16:15:13.120

Modified: 2024-11-21T05:11:22.307

Link: CVE-2020-1778

Redhat

No data.

OpenCVE Enrichment

No data.

Weaknesses

CWE-287

{"containers": {"cna": {"affected": [{"product": "OTRS", "vendor": "OTRS AG", "versions": [{"lessThanOrEqual": "8.0.9", "status": "affected", "version": "8.0.x", "versionType": "custom"}]}], "credits": [{"lang": "en", "value": "L\u00e1szl\u00f3 Gyaraki"}], "datePublic": "2020-11-23T00:00:00", "descriptions": [{"lang": "en", "value": "When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions."}], "metrics": [{"cvssV3_1": {"attackComplexity": "LOW", "attackVector": "ADJACENT_NETWORK", "availabilityImpact": "NONE", "baseScore": 4.1, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:A/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N", "version": "3.1"}}], "problemTypes": [{"descriptions": [{"cweId": "CWE-287", "description": "CWE-287 Improper Authentication", "lang": "en", "type": "CWE"}]}], "providerMetadata": {"dateUpdated": "2020-11-23T15:32:46", "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS"}, "references": [{"tags": ["x_refsource_CONFIRM"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-16/"}], "solutions": [{"lang": "en", "value": "Upgrade to OTRS 8.0.10"}], "source": {"advisory": "OSA-2020-16", "defect": ["2020111442000202"], "discovery": "INTERNAL"}, "title": "Bypassing user account validation", "x_generator": {"engine": "Vulnogram 0.0.9"}, "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "security@otrs.com", "DATE_PUBLIC": "2020-11-23T00:00:00.000Z", "ID": "CVE-2020-1778", "STATE": "PUBLIC", "TITLE": "Bypassing user account validation"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "OTRS", "version": {"version_data": [{"version_affected": "<=", "version_name": "8.0.x", "version_value": "8.0.9"}]}}]}, "vendor_name": "OTRS AG"}]}}, "credit": [{"lang": "eng", "value": "L\u00e1szl\u00f3 Gyaraki"}], "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions."}]}, "generator": {"engine": "Vulnogram 0.0.9"}, "impact": {"cvss": {"attackComplexity": "LOW", "attackVector": "ADJACENT_NETWORK", "availabilityImpact": "NONE", "baseScore": 4.1, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:A/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N", "version": "3.1"}}, "problemtype": {"problemtype_data": [{"description": [{"lang": "eng", "value": "CWE-287 Improper Authentication"}]}]}, "references": {"reference_data": [{"name": "https://otrs.com/release-notes/otrs-security-advisory-2020-16/", "refsource": "CONFIRM", "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-16/"}]}, "solution": [{"lang": "en", "value": "Upgrade to OTRS 8.0.10"}], "source": {"advisory": "OSA-2020-16", "defect": ["2020111442000202"], "discovery": "INTERNAL"}}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-04T06:46:30.909Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_CONFIRM", "x_transferred"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-16/"}]}]}, "cveMetadata": {"assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "assignerShortName": "OTRS", "cveId": "CVE-2020-1778", "datePublished": "2020-11-23T15:32:46.740926Z", "dateReserved": "2019-11-29T00:00:00", "dateUpdated": "2024-09-16T23:40:42.844Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

{"configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "E840BC83-9046-429B-8B6D-7B372C053D98", "versionEndIncluding": "8.0.9", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "descriptions": [{"lang": "en", "value": "When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions."}, {"lang": "es", "value": "Cuando OTRS usa m\u00faltiples backends para la autenticaci\u00f3n de usuarios (con LDAP), unos agentes pueden iniciar sesi\u00f3n incluso si la cuenta est\u00e1 ajustada como no v\u00e1lida. Este problema afecta a OTRS; versiones 8.0.9 y anteriores"}], "id": "CVE-2020-1778", "lastModified": "2024-11-21T05:11:22.307", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "SINGLE", "availabilityImpact": "NONE", "baseScore": 4.0, "confidentialityImpact": "PARTIAL", "integrityImpact": "NONE", "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N", "version": "2.0"}, "exploitabilityScore": 8.0, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "ADJACENT_NETWORK", "availabilityImpact": "NONE", "baseScore": 4.1, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:A/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N", "version": "3.1"}, "exploitabilityScore": 1.5, "impactScore": 2.5, "source": "security@otrs.com", "type": "Secondary"}, {"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 4.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 1.4, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2020-11-23T16:15:13.120", "references": [{"source": "security@otrs.com", "tags": ["Release Notes", "Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-16/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Release Notes", "Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-16/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-287"}], "source": "security@otrs.com", "type": "Secondary"}, {"description": [{"lang": "en", "value": "CWE-287"}], "source": "nvd@nist.gov", "type": "Primary"}]}