{"containers": {"cna": {"affected": [{"platforms": ["Windows and MacOS"], "product": "GlobalProtect App", "vendor": "Palo Alto Networks", "versions": [{"lessThan": "5.0.9", "status": "affected", "version": "5.0", "versionType": "custom"}, {"lessThan": "5.1.2", "status": "affected", "version": "5.1", "versionType": "custom"}]}, {"product": "GlobalProtect App", "vendor": "Palo Alto Networks", "versions": [{"lessThan": "5.0*", "status": "unaffected", "version": "5.0.9", "versionType": "custom"}, {"lessThan": "5.1*", "status": "unaffected", "version": "5.1.2", "versionType": "custom"}]}], "credits": [{"lang": "en", "value": "This issue was found by Navin Vasan of Palo Alto Networks during internal security review."}], "datePublic": "2020-05-13T00:00:00", "descriptions": [{"lang": "en", "value": "Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows. For this issue to occur all of these conditions must be true: (1) 'Save User Credential' option should be set to 'Yes' in the GlobalProtect Portal's Agent configuration, (2) the GlobalProtect user manually selects a gateway, (3) and the logging level is set to 'Dump' while collecting troubleshooting logs. This issue does not affect GlobalProtect app on other platforms (for example iOS/Android/Linux). This issue affects GlobalProtect app 5.0 versions earlier than 5.0.9, GlobalProtect app 5.1 versions earlier than 5.1.2 on Windows or MacOS. Since becoming aware of the issue, Palo Alto Networks has safely deleted all the known GlobalProtectLogs zip files sent by customers with the credentials. We now filter and remove these credentials from all files sent to Customer Support. The GlobalProtectLogs zip files uploaded to Palo Alto Networks systems were only accessible by authorized personnel with valid Palo Alto Networks credentials. We do not have any evidence of malicious access or use of these credentials."}], "metrics": [{"cvssV3_1": {"attackComplexity": "LOW", "attackVector": "LOCAL", "availabilityImpact": "LOW", "baseScore": 6.8, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "HIGH", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:L", "version": "3.1"}}], "problemTypes": [{"descriptions": [{"cweId": "CWE-534", "description": "CWE-534 Information Exposure Through Debug Log Files", "lang": "en", "type": "CWE"}]}], "providerMetadata": {"dateUpdated": "2020-05-13T19:07:14", "orgId": "d6c1279f-00f6-4ef7-9217-f89ffe703ec0", "shortName": "palo_alto"}, "references": [{"tags": ["x_refsource_MISC"], "url": "https://security.paloaltonetworks.com/CVE-2020-2004"}], "solutions": [{"lang": "en", "value": "This issue is fixed in GlobalProtect app 5.0.9; GlobalProtect app 5.1.2; and all later GlobalProtect app versions.\n\nGlobalProtect app 4.1 is now End-of-life as of March 1, 2020 and is no longer covered by our Product Security Assurance policies."}], "source": {"defect": ["GPC-10404"], "discovery": "INTERNAL"}, "timeline": [{"lang": "en", "time": "2020-05-13T00:00:00", "value": "Initial publication"}], "title": "GlobalProtect App: Passwords may be logged in clear text while collecting troubleshooting logs", "workarounds": [{"lang": "en", "value": "Multiple workarounds exists for this issue:\n1. Do not set the 'Logging Level' option to 'Dump' while collecting troubleshooting logs. This issue does not occur when the 'Logging Level' is set to 'Debug'.\n2. Set the 'Save User Credential' option to 'No' in the GlobalProtect Portal's Agent configuration.\n3. Use Single-Sign-On (SSO) feature instead of the \u2018Save User Credential\u2019 option."}], "x_generator": {"engine": "Vulnogram 0.0.9"}, "x_legacyV4Record": {"CVE_data_meta": {"ASSIGNER": "psirt@paloaltonetworks.com", "DATE_PUBLIC": "2020-05-13T16:00:00.000Z", "ID": "CVE-2020-2004", "STATE": "PUBLIC", "TITLE": "GlobalProtect App: Passwords may be logged in clear text while collecting troubleshooting logs"}, "affects": {"vendor": {"vendor_data": [{"product": {"product_data": [{"product_name": "GlobalProtect App", "version": {"version_data": [{"platform": "Windows and MacOS", "version_affected": "<", "version_name": "5.0", "version_value": "5.0.9"}, {"platform": "Windows and MacOS", "version_affected": "<", "version_name": "5.1", "version_value": "5.1.2"}, {"version_affected": "!>=", "version_name": "5.0", "version_value": "5.0.9"}, {"version_affected": "!>=", "version_name": "5.1", "version_value": "5.1.2"}]}}]}, "vendor_name": "Palo Alto Networks"}]}}, "credit": [{"lang": "eng", "value": "This issue was found by Navin Vasan of Palo Alto Networks during internal security review."}], "data_format": "MITRE", "data_type": "CVE", "data_version": "4.0", "description": {"description_data": [{"lang": "eng", "value": "Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows. For this issue to occur all of these conditions must be true: (1) 'Save User Credential' option should be set to 'Yes' in the GlobalProtect Portal's Agent configuration, (2) the GlobalProtect user manually selects a gateway, (3) and the logging level is set to 'Dump' while collecting troubleshooting logs. This issue does not affect GlobalProtect app on other platforms (for example iOS/Android/Linux). This issue affects GlobalProtect app 5.0 versions earlier than 5.0.9, GlobalProtect app 5.1 versions earlier than 5.1.2 on Windows or MacOS. Since becoming aware of the issue, Palo Alto Networks has safely deleted all the known GlobalProtectLogs zip files sent by customers with the credentials. We now filter and remove these credentials from all files sent to Customer Support. The GlobalProtectLogs zip files uploaded to Palo Alto Networks systems were only accessible by authorized personnel with valid Palo Alto Networks credentials. 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Do not set the 'Logging Level' option to 'Dump' while collecting troubleshooting logs. This issue does not occur when the 'Logging Level' is set to 'Debug'.\n2. Set the 'Save User Credential' option to 'No' in the GlobalProtect Portal's Agent configuration.\n3. Use Single-Sign-On (SSO) feature instead of the \u2018Save User Credential\u2019 option."}]}}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-04T06:54:00.539Z"}, "title": "CVE Program Container", "references": [{"tags": ["x_refsource_MISC", "x_transferred"], "url": "https://security.paloaltonetworks.com/CVE-2020-2004"}]}]}, "cveMetadata": {"assignerOrgId": "d6c1279f-00f6-4ef7-9217-f89ffe703ec0", "assignerShortName": "palo_alto", "cveId": "CVE-2020-2004", "datePublished": "2020-05-13T19:07:14.220187Z", "dateReserved": "2019-12-04T00:00:00", "dateUpdated": "2024-09-17T01:30:43.892Z", "state": "PUBLISHED"}, "dataType": "CVE_RECORD", "dataVersion": "5.1"}

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{"configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:paloaltonetworks:globalprotect:*:*:*:*:*:macos:*:*", "matchCriteriaId": "E1C3559D-B1AF-4E7E-B478-064B03BC4B74", "versionEndExcluding": "5.0.9", "versionStartIncluding": "5.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:paloaltonetworks:globalprotect:*:*:*:*:*:windows:*:*", "matchCriteriaId": "ED7517A7-68E4-485B-B0A0-FDCADA3813E0", "versionEndExcluding": "5.0.9", "versionStartIncluding": "5.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:paloaltonetworks:globalprotect:*:*:*:*:*:macos:*:*", "matchCriteriaId": "16065771-C1A9-4EF1-A3FD-482F862E68FE", "versionEndExcluding": "5.1.2", "versionStartIncluding": "5.1.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:paloaltonetworks:globalprotect:*:*:*:*:*:windows:*:*", "matchCriteriaId": "DA6691CC-A568-4E6B-95FC-E30A6F6D493D", "versionEndExcluding": "5.1.2", "versionStartIncluding": "5.1.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "descriptions": [{"lang": "en", "value": "Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows. For this issue to occur all of these conditions must be true: (1) 'Save User Credential' option should be set to 'Yes' in the GlobalProtect Portal's Agent configuration, (2) the GlobalProtect user manually selects a gateway, (3) and the logging level is set to 'Dump' while collecting troubleshooting logs. This issue does not affect GlobalProtect app on other platforms (for example iOS/Android/Linux). This issue affects GlobalProtect app 5.0 versions earlier than 5.0.9, GlobalProtect app 5.1 versions earlier than 5.1.2 on Windows or MacOS. Since becoming aware of the issue, Palo Alto Networks has safely deleted all the known GlobalProtectLogs zip files sent by customers with the credentials. We now filter and remove these credentials from all files sent to Customer Support. The GlobalProtectLogs zip files uploaded to Palo Alto Networks systems were only accessible by authorized personnel with valid Palo Alto Networks credentials. We do not have any evidence of malicious access or use of these credentials."}, {"lang": "es", "value": "Bajo determinadas circunstancias, la contrase\u00f1a de usuario puede ser registrada en texto sin cifrar en el archivo de diagn\u00f3stico PanGPS.log cuando registros son recolectados para la soluci\u00f3n de problemas en la aplicaci\u00f3n GlobalProtect (tambi\u00e9n se conoce como Agente GlobalProtect) para MacOS y Windows. Para que este problema se presente, todas estas condiciones deben ser ciertas: (1) la opci\u00f3n \"Save User Credential\" debe establecerse en \"Yes\" en la configuraci\u00f3n del Agente del portal de GlobalProtect, (2) el usuario de GlobalProtect selecciona manualmente una puerta de enlace, (3) y el nivel de registro se establece en \"Dump\" al recolectar registros de soluci\u00f3n de problemas. Este problema no afecta a la aplicaci\u00f3n GlobalProtect en otras plataformas (por ejemplo, iOS/Android/Linux). Este problema afecta a la aplicaci\u00f3n GlobalProtect versiones 5.0 anteriores a 5.0.9, la aplicaci\u00f3n GlobalProtect versiones 5.1 anteriores a 5.1.2 en Windows o MacOS. Desde que se percibi\u00f3 el problema, Palo Alto Networks ha eliminado de forma segura todos los archivos zip de GlobalProtectLogs conocidos enviados por los clientes con las credenciales. Ahora filtramos y eliminamos estas credenciales de todos los archivos enviados a Atenci\u00f3n al Cliente. Los archivos zip de GlobalProtectLogs cargados en los sistemas de Palo Alto Networks solo fueron accesibles por personal autorizado con credenciales v\u00e1lidas de Palo Alto Networks. No tenemos evidencia de acceso malicioso o uso de estas credenciales."}], "id": "CVE-2020-2004", "lastModified": "2024-11-21T05:24:25.340", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "LOW", "cvssData": {"accessComplexity": "LOW", "accessVector": "LOCAL", "authentication": "SINGLE", "availabilityImpact": "NONE", "baseScore": 1.7, "confidentialityImpact": "PARTIAL", "integrityImpact": "NONE", "vectorString": "AV:L/AC:L/Au:S/C:P/I:N/A:N", "version": "2.0"}, "exploitabilityScore": 3.1, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "LOCAL", "availabilityImpact": "LOW", "baseScore": 6.8, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "HIGH", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:L", "version": "3.1"}, "exploitabilityScore": 1.3, "impactScore": 5.5, "source": "psirt@paloaltonetworks.com", "type": "Secondary"}, {"cvssData": {"attackComplexity": "LOW", "attackVector": "LOCAL", "availabilityImpact": "NONE", "baseScore": 5.5, "baseSeverity": "MEDIUM", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 1.8, "impactScore": 3.6, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2020-05-13T19:15:13.190", "references": [{"source": "psirt@paloaltonetworks.com", "tags": ["Mitigation", "Vendor Advisory"], "url": "https://security.paloaltonetworks.com/CVE-2020-2004"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Mitigation", "Vendor Advisory"], "url": "https://security.paloaltonetworks.com/CVE-2020-2004"}], "sourceIdentifier": "psirt@paloaltonetworks.com", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-534"}], "source": "psirt@paloaltonetworks.com", "type": "Secondary"}, {"description": [{"lang": "en", "value": "CWE-532"}], "source": "nvd@nist.gov", "type": "Primary"}]}

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