CVE-2023-23077 - Vulnerability Details

Vendors	Products
Zohocorp	Manageengine Servicedesk Plus

Link	Providers
https://bugbounty.zohocorp.com/bb/#/bug/101000006387693?tab=originator
https://www.manageengine.com/products/service-desk/CVE-2023-23077.html

Show plain JSON

{"dataType": "CVE_RECORD", "dataVersion": "5.1", "cveMetadata": {"state": "PUBLISHED", "cveId": "CVE-2023-23077", "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "assignerShortName": "mitre", "dateUpdated": "2025-03-27T14:20:01.439Z", "dateReserved": "2023-01-11T00:00:00.000Z", "datePublished": "2023-02-01T00:00:00.000Z"}, "containers": {"cna": {"providerMetadata": {"orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "shortName": "mitre", "dateUpdated": "2023-02-22T00:00:00.000Z"}, "descriptions": [{"lang": "en", "value": "Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 13 via the comment field when adding a new status comment."}], "affected": [{"vendor": "n/a", "product": "n/a", "versions": [{"version": "n/a", "status": "affected"}]}], "references": [{"url": "https://bugbounty.zohocorp.com/bb/#/bug/101000006387693?tab=originator"}, {"url": "https://www.manageengine.com/products/service-desk/CVE-2023-23077.html"}], "problemTypes": [{"descriptions": [{"type": "text", "lang": "en", "description": "n/a"}]}]}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-02T10:28:39.691Z"}, "title": "CVE Program Container", "references": [{"url": "https://bugbounty.zohocorp.com/bb/#/bug/101000006387693?tab=originator", "tags": ["x_transferred"]}, {"url": "https://www.manageengine.com/products/service-desk/CVE-2023-23077.html", "tags": ["x_transferred"]}]}, {"problemTypes": [{"descriptions": [{"type": "CWE", "cweId": "CWE-79", "lang": "en", "description": "CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')"}]}], "metrics": [{"cvssV3_1": {"scope": "CHANGED", "version": "3.1", "baseScore": 6.1, "attackVector": "NETWORK", "baseSeverity": "MEDIUM", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N", "integrityImpact": "LOW", "userInteraction": "REQUIRED", "attackComplexity": "LOW", "availabilityImpact": "NONE", "privilegesRequired": "NONE", "confidentialityImpact": "LOW"}}, {"other": {"type": "ssvc", "content": {"timestamp": "2025-03-27T14:19:54.127217Z", "id": "CVE-2023-23077", "options": [{"Exploitation": "none"}, {"Automatable": "no"}, {"Technical Impact": "partial"}], "role": "CISA Coordinator", "version": "2.0.3"}}}], "title": "CISA ADP Vulnrichment", "providerMetadata": {"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP", "dateUpdated": "2025-03-27T14:20:01.439Z"}}]}}

{

dataType : CVE_RECORD (string)

dataVersion : 5.1 (string)

cveMetadata : { »

state : PUBLISHED (string)

cveId : CVE-2023-23077 (string)

assignerOrgId : 8254265b-2729-46b6-b9e3-3dfca2d5bfca (string)

assignerShortName : mitre (string)

dateUpdated : 2025-03-27T14:20:01.439Z (string)

dateReserved : 2023-01-11T00:00:00.000Z (string)

datePublished : 2023-02-01T00:00:00.000Z (string)

}

containers : { »

cna : { »

providerMetadata : { »

orgId : 8254265b-2729-46b6-b9e3-3dfca2d5bfca (string)

shortName : mitre (string)

dateUpdated : 2023-02-22T00:00:00.000Z (string)

}

descriptions : [ »

0 : { »

lang : en (string)

value : Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 13 via the comment field when adding a new status comment. (string)

}

]

affected : [ »

0 : { »

vendor : n/a (string)

product : n/a (string)

versions : [ »

0 : { »

version : n/a (string)

status : affected (string)

}

]

}

]

references : [ »

0 : { »

url : https://bugbounty.zohocorp.com/bb/#/bug/101000006387693?tab=originator (string)

}

1 : { »

url : https://www.manageengine.com/products/service-desk/CVE-2023-23077.html (string)

}

]

problemTypes : [ »

0 : { »

descriptions : [ »

0 : { »

type : text (string)

lang : en (string)

description : n/a (string)

}

]

}

]

}

adp : [ »

0 : { »

providerMetadata : { »

orgId : af854a3a-2127-422b-91ae-364da2661108 (string)

shortName : CVE (string)

dateUpdated : 2024-08-02T10:28:39.691Z (string)

}

title : CVE Program Container (string)

references : [ »

0 : { »

url : https://bugbounty.zohocorp.com/bb/#/bug/101000006387693?tab=originator (string)

tags : [ »

0 : x_transferred (string)

]

}

1 : { »

url : https://www.manageengine.com/products/service-desk/CVE-2023-23077.html (string)

tags : [ »

0 : x_transferred (string)

]

}

]

}

1 : { »

problemTypes : [ »

0 : { »

descriptions : [ »

0 : { »

type : CWE (string)

cweId : CWE-79 (string)

lang : en (string)

description : CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') (string)

}

]

}

]

metrics : [ »

0 : { »

cvssV3_1 : { »

scope : CHANGED (string)

version : 3.1 (string)

baseScore : 6.1 (number)

attackVector : NETWORK (string)

baseSeverity : MEDIUM (string)

vectorString : CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N (string)

integrityImpact : LOW (string)

userInteraction : REQUIRED (string)

attackComplexity : LOW (string)

availabilityImpact : NONE (string)

privilegesRequired : NONE (string)

confidentialityImpact : LOW (string)

}

1 : { »

other : { »

type : ssvc (string)

content : { »

timestamp : 2025-03-27T14:19:54.127217Z (string)

id : CVE-2023-23077 (string)

options : [ »

0 : { »

Exploitation : none (string)

}

1 : { »

Automatable : no (string)

}

2 : { »

Technical Impact : partial (string)

}

]

role : CISA Coordinator (string)

version : 2.0.3 (string)

}

]

title : CISA ADP Vulnrichment (string)

providerMetadata : { »

orgId : 134c704f-9b21-4f2e-91b3-4a467353bcc0 (string)

shortName : CISA-ADP (string)

dateUpdated : 2025-03-27T14:20:01.439Z (string)

}

]

}

Show plain JSON

{"configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:-:*:*:*:*:*:*", "matchCriteriaId": "F47FA243-5596-4E18-B7FA-F3301F5ADF0A", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13000:*:*:*:*:*:*", "matchCriteriaId": "B0B75973-355C-447E-BBEA-18459A5736C8", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13001:*:*:*:*:*:*", "matchCriteriaId": "7E45A9C9-EE09-493E-AE75-BACCD86B97EB", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13002:*:*:*:*:*:*", "matchCriteriaId": "4509077B-AD20-49B3-B23D-A0BC9E7A07E1", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13003:*:*:*:*:*:*", "matchCriteriaId": "2B5066A4-D8F9-452D-9686-49B5B33EE326", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13004:*:*:*:*:*:*", "matchCriteriaId": "A221A081-71CD-437F-9FE2-6A255A816BD3", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13005:*:*:*:*:*:*", "matchCriteriaId": "883692B3-A95D-46F5-9E52-7694AF30CBAA", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13006:*:*:*:*:*:*", "matchCriteriaId": "D3C36A1A-9E47-4343-936A-711C7234D125", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13007:*:*:*:*:*:*", "matchCriteriaId": "D7875DEA-DE8F-4AF1-BCE7-FDF2A59C1DED", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13008:*:*:*:*:*:*", "matchCriteriaId": "702DC6C6-7EC3-4897-96E5-4F7DAED23170", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13009:*:*:*:*:*:*", "matchCriteriaId": "F4D2A501-3100-484B-A0B9-7BD10DB9D14A", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13010:*:*:*:*:*:*", "matchCriteriaId": "A2E24BFE-8EA8-4CDF-991B-A005E299518D", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13011:*:*:*:*:*:*", "matchCriteriaId": "93E24D9D-333B-4EAB-AD78-E568FE2C07EF", "vulnerable": true}, {"criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13012:*:*:*:*:*:*", "matchCriteriaId": "CF090E94-1878-400A-8E4E-26F2E1161A2A", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 13 via the comment field when adding a new status comment."}], "id": "CVE-2023-23077", "lastModified": "2025-03-27T15:15:43.830", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.1, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "NONE", "scope": "CHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 2.7, "source": "nvd@nist.gov", "type": "Primary"}, {"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.1, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "NONE", "scope": "CHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 2.7, "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "type": "Secondary"}]}, "published": "2023-02-01T20:15:12.170", "references": [{"source": "cve@mitre.org", "tags": ["Not Applicable", "Vendor Advisory"], "url": "https://bugbounty.zohocorp.com/bb/#/bug/101000006387693?tab=originator"}, {"source": "cve@mitre.org", "url": "https://www.manageengine.com/products/service-desk/CVE-2023-23077.html"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Not Applicable", "Vendor Advisory"], "url": "https://bugbounty.zohocorp.com/bb/#/bug/101000006387693?tab=originator"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "url": "https://www.manageengine.com/products/service-desk/CVE-2023-23077.html"}], "sourceIdentifier": "cve@mitre.org", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-79"}], "source": "nvd@nist.gov", "type": "Primary"}, {"description": [{"lang": "en", "value": "CWE-79"}], "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "type": "Secondary"}]}

{

configurations : [ »

0 : { »

nodes : [ »

0 : { »

cpeMatch : [ »

0 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:-:*:*:*:*:*:* (string)

matchCriteriaId : F47FA243-5596-4E18-B7FA-F3301F5ADF0A (string)

vulnerable : true (boolean)

}

1 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13000:*:*:*:*:*:* (string)

matchCriteriaId : B0B75973-355C-447E-BBEA-18459A5736C8 (string)

vulnerable : true (boolean)

}

2 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13001:*:*:*:*:*:* (string)

matchCriteriaId : 7E45A9C9-EE09-493E-AE75-BACCD86B97EB (string)

vulnerable : true (boolean)

}

3 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13002:*:*:*:*:*:* (string)

matchCriteriaId : 4509077B-AD20-49B3-B23D-A0BC9E7A07E1 (string)

vulnerable : true (boolean)

}

4 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13003:*:*:*:*:*:* (string)

matchCriteriaId : 2B5066A4-D8F9-452D-9686-49B5B33EE326 (string)

vulnerable : true (boolean)

}

5 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13004:*:*:*:*:*:* (string)

matchCriteriaId : A221A081-71CD-437F-9FE2-6A255A816BD3 (string)

vulnerable : true (boolean)

}

6 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13005:*:*:*:*:*:* (string)

matchCriteriaId : 883692B3-A95D-46F5-9E52-7694AF30CBAA (string)

vulnerable : true (boolean)

}

7 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13006:*:*:*:*:*:* (string)

matchCriteriaId : D3C36A1A-9E47-4343-936A-711C7234D125 (string)

vulnerable : true (boolean)

}

8 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13007:*:*:*:*:*:* (string)

matchCriteriaId : D7875DEA-DE8F-4AF1-BCE7-FDF2A59C1DED (string)

vulnerable : true (boolean)

}

9 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13008:*:*:*:*:*:* (string)

matchCriteriaId : 702DC6C6-7EC3-4897-96E5-4F7DAED23170 (string)

vulnerable : true (boolean)

}

10 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13009:*:*:*:*:*:* (string)

matchCriteriaId : F4D2A501-3100-484B-A0B9-7BD10DB9D14A (string)

vulnerable : true (boolean)

}

11 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13010:*:*:*:*:*:* (string)

matchCriteriaId : A2E24BFE-8EA8-4CDF-991B-A005E299518D (string)

vulnerable : true (boolean)

}

12 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13011:*:*:*:*:*:* (string)

matchCriteriaId : 93E24D9D-333B-4EAB-AD78-E568FE2C07EF (string)

vulnerable : true (boolean)

}

13 : { »

criteria : cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:13.0:13012:*:*:*:*:*:* (string)

matchCriteriaId : CF090E94-1878-400A-8E4E-26F2E1161A2A (string)

vulnerable : true (boolean)

}

]

negate : false (boolean)

operator : OR (string)

}

]

}

]

cveTags : [ *empty* ]

descriptions : [ »

0 : { »

lang : en (string)

value : Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 13 via the comment field when adding a new status comment. (string)

}

]

id : CVE-2023-23077 (string)

lastModified : 2025-03-27T15:15:43.830 (string)

metrics : { »

cvssMetricV31 : [ »

0 : { »

cvssData : { »

attackComplexity : LOW (string)

attackVector : NETWORK (string)

availabilityImpact : NONE (string)

baseScore : 6.1 (number)

baseSeverity : MEDIUM (string)

confidentialityImpact : LOW (string)

integrityImpact : LOW (string)

privilegesRequired : NONE (string)

scope : CHANGED (string)

userInteraction : REQUIRED (string)

vectorString : CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N (string)

version : 3.1 (string)

}

exploitabilityScore : 2.8 (number)

impactScore : 2.7 (number)

source : nvd@nist.gov (string)

type : Primary (string)

}

1 : { »

cvssData : { »

attackComplexity : LOW (string)

attackVector : NETWORK (string)

availabilityImpact : NONE (string)

baseScore : 6.1 (number)

baseSeverity : MEDIUM (string)

confidentialityImpact : LOW (string)

integrityImpact : LOW (string)

privilegesRequired : NONE (string)

scope : CHANGED (string)

userInteraction : REQUIRED (string)

vectorString : CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N (string)

version : 3.1 (string)

}

exploitabilityScore : 2.8 (number)

impactScore : 2.7 (number)

source : 134c704f-9b21-4f2e-91b3-4a467353bcc0 (string)

type : Secondary (string)

}

]

}

published : 2023-02-01T20:15:12.170 (string)

references : [ »

0 : { »

source : cve@mitre.org (string)

tags : [ »

0 : Not Applicable (string)

1 : Vendor Advisory (string)

]

url : https://bugbounty.zohocorp.com/bb/#/bug/101000006387693?tab=originator (string)

}

1 : { »

source : cve@mitre.org (string)

url : https://www.manageengine.com/products/service-desk/CVE-2023-23077.html (string)

}

2 : { »

source : af854a3a-2127-422b-91ae-364da2661108 (string)

tags : [ »

0 : Not Applicable (string)

1 : Vendor Advisory (string)

]

url : https://bugbounty.zohocorp.com/bb/#/bug/101000006387693?tab=originator (string)

}

3 : { »

source : af854a3a-2127-422b-91ae-364da2661108 (string)

url : https://www.manageengine.com/products/service-desk/CVE-2023-23077.html (string)

}

]

sourceIdentifier : cve@mitre.org (string)

vulnStatus : Modified (string)

weaknesses : [ »

0 : { »

description : [ »

0 : { »

lang : en (string)

value : CWE-79 (string)

}

]

source : nvd@nist.gov (string)

type : Primary (string)

}

1 : { »

description : [ »

0 : { »

lang : en (string)

value : CWE-79 (string)

}

]

source : 134c704f-9b21-4f2e-91b3-4a467353bcc0 (string)

type : Secondary (string)

}

]

}

Metrics

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Changed

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction Required

Affected Vendors & Products

Metrics

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Changed

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction Required

Affected Vendors & Products

JSON object

JSON object

JSON object

JSON object