Description
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs
immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
No analysis available yet.
Remediation
Vendor Solution
Update to OTRS 7.0.47 or OTRS 8.0.37.
Vendor Workaround
Switch AdminCustomerUser::UseAutoComplete off
Tracking
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Advisories
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2023-57736 | An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34. |
References
History
No history.
Status: PUBLISHED
Assigner: OTRS
Published:
Updated: 2024-09-16T16:55:01.099Z
Reserved: 2023-10-05T08:12:09.849Z
Link: CVE-2023-5421
Updated: 2024-08-02T07:59:44.593Z
Status : Modified
Published: 2023-10-16T09:15:11.940
Modified: 2024-11-21T08:41:44.230
Link: CVE-2023-5421
No data.
OpenCVE Enrichment
No data.
EUVD