Description
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.
Published: 2025-02-13
Score: 7.5 High
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

No analysis available yet.

Remediation

No remediation available yet.

Tracking

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Advisories
Source ID Title
EUVD EUVD EUVD-2024-51689 The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.
History

Sun, 13 Jul 2025 13:45:00 +0000

Type Values Removed Values Added
Metrics epss

{'score': 0.00068}

epss

{'score': 0.00049}


Sat, 12 Jul 2025 13:45:00 +0000

Type Values Removed Values Added
Metrics epss

{'score': 0.00103}

epss

{'score': 0.00068}


Tue, 18 Feb 2025 19:15:00 +0000

Type Values Removed Values Added
First Time appeared Wiselyhub
Wiselyhub js Help Desk
Weaknesses NVD-CWE-noinfo
CPEs cpe:2.3:a:wiselyhub:js_help_desk:*:*:*:*:*:wordpress:*:*
Vendors & Products Wiselyhub
Wiselyhub js Help Desk

Thu, 13 Feb 2025 15:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Thu, 13 Feb 2025 09:30:00 +0000

Type Values Removed Values Added
Description The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.
Title JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
Weaknesses CWE-200
References
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}


Subscriptions

Wiselyhub Js Help Desk
cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2025-02-13T14:28:06.922Z

Reserved: 2025-01-21T20:01:20.391Z

Link: CVE-2024-13606

cve-icon Vulnrichment

Updated: 2025-02-13T14:28:01.017Z

cve-icon NVD

Status : Analyzed

Published: 2025-02-13T10:15:09.310

Modified: 2025-02-18T18:46:05.887

Link: CVE-2024-13606

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses