SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
Advisories
Source ID Title
EUVD EUVD EUVD-2024-26051 SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
Fixes

Solution

SolarWinds recommends customers upgrade to SolarWinds  Web Help Desk version 12.8.5. as soon as it becomes available.


Workaround

No workaround given by the vendor.

History

Fri, 11 Jul 2025 13:45:00 +0000

Type Values Removed Values Added
Metrics epss

{'score': 0.00022}

epss

{'score': 0.00029}


Tue, 25 Feb 2025 18:00:00 +0000

Type Values Removed Values Added
First Time appeared Solarwinds
Solarwinds web Help Desk
Weaknesses CWE-798
CPEs cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*
Vendors & Products Solarwinds
Solarwinds web Help Desk

Wed, 12 Feb 2025 20:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Tue, 11 Feb 2025 07:30:00 +0000

Type Values Removed Values Added
Description SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
Title SolarWinds Web Help Desk Cryptographic Key Management Vulnerability
Weaknesses CWE-321
References
Metrics cvssV3_1

{'score': 5.5, 'vector': 'CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: SolarWinds

Published:

Updated: 2025-02-11T15:27:11.512Z

Reserved: 2024-03-13T20:27:09.782Z

Link: CVE-2024-28989

cve-icon Vulnrichment

Updated: 2025-02-11T15:27:03.516Z

cve-icon NVD

Status : Analyzed

Published: 2025-02-11T08:15:30.787

Modified: 2025-02-25T17:36:29.507

Link: CVE-2024-28989

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.