Description
SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires the software be installed on Linux and configured to use non-default development/test mode making exposure to the vulnerability very limited.
Published: 2024-12-10
Score: 5.3 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

No analysis available yet.

Remediation

Vendor Solution

SolarWinds recommends customers upgrade to SolarWinds Web Help Desk 12.8.4 as soon as it becomes available.

Tracking

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Advisories
Source ID Title
EUVD EUVD EUVD-2024-41638 SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires the software be installed on Linux and configured to use non-default development/test mode making exposure to the vulnerability very limited.
History

Tue, 25 Feb 2025 17:45:00 +0000

Type Values Removed Values Added
First Time appeared Solarwinds
Solarwinds web Help Desk
CPEs cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*
Vendors & Products Solarwinds
Solarwinds web Help Desk

Tue, 10 Dec 2024 20:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Tue, 10 Dec 2024 08:30:00 +0000

Type Values Removed Values Added
Description SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires the software be installed on Linux and configured to use non-default development/test mode making exposure to the vulnerability very limited.
Title SolarWinds Web Help Desk Local File Read Vulnerability
Weaknesses CWE-22
References
Metrics cvssV3_1

{'score': 5.3, 'vector': 'CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:N/A:N'}


Subscriptions

Solarwinds Web Help Desk
cve-icon MITRE

Status: PUBLISHED

Assigner: SolarWinds

Published:

Updated: 2024-12-10T19:53:27.023Z

Reserved: 2024-09-05T08:28:03.887Z

Link: CVE-2024-45709

cve-icon Vulnrichment

Updated: 2024-12-10T19:53:22.611Z

cve-icon NVD

Status : Analyzed

Published: 2024-12-10T09:15:06.013

Modified: 2025-02-25T17:20:37.920

Link: CVE-2024-45709

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses