Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.
History

Wed, 16 Oct 2024 20:15:00 +0000

Type Values Removed Values Added
First Time appeared Zendesk
Zendesk zendesk
Weaknesses CWE-290
CPEs cpe:2.3:a:zendesk:zendesk:*:*:*:*:*:*:*:*
Vendors & Products Zendesk
Zendesk zendesk
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}

ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Sat, 12 Oct 2024 14:15:00 +0000

Type Values Removed Values Added
Description Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.
References

cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published: 2024-10-12T00:00:00

Updated: 2024-10-16T20:06:28.668Z

Reserved: 2024-10-12T00:00:00

Link: CVE-2024-49193

cve-icon Vulnrichment

Updated: 2024-10-16T20:06:19.781Z

cve-icon NVD

Status : Awaiting Analysis

Published: 2024-10-12T14:15:02.753

Modified: 2024-10-16T20:35:16.380

Link: CVE-2024-49193

cve-icon Redhat

No data.