OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0.
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Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
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History
Fri, 03 Oct 2025 20:45:00 +0000
Type | Values Removed | Values Added |
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Description | OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0. | |
Title | OpenSupports 4.11.0 — Insecure Direct Object Reference in supervised list | |
Weaknesses | CWE-863 | |
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cvssV4_0
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Status: PUBLISHED
Assigner: Fluid Attacks
Published:
Updated: 2025-10-03T20:35:41.279Z
Reserved: 2025-09-18T16:45:29.977Z
Link: CVE-2025-10696

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Status : Received
Published: 2025-10-03T21:15:33.503
Modified: 2025-10-03T21:15:33.503
Link: CVE-2025-10696

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