OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0.
Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

Fri, 03 Oct 2025 20:45:00 +0000

Type Values Removed Values Added
Description OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0.
Title OpenSupports 4.11.0 — Insecure Direct Object Reference in supervised list
Weaknesses CWE-863
References
Metrics cvssV4_0

{'score': 7.1, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: Fluid Attacks

Published:

Updated: 2025-10-03T20:35:41.279Z

Reserved: 2025-09-18T16:45:29.977Z

Link: CVE-2025-10696

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Received

Published: 2025-10-03T21:15:33.503

Modified: 2025-10-03T21:15:33.503

Link: CVE-2025-10696

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.