SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.

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Advisories

No advisories yet.

Fixes

Solution

SolarWinds recommends customers upgrade to Web Help Desk version 2026.1.


Workaround

No workaround given by the vendor.

History

Tue, 03 Feb 2026 21:15:00 +0000

Type Values Removed Values Added
CPEs cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*

Tue, 03 Feb 2026 19:15:00 +0000

Type Values Removed Values Added
References
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}

ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'active', 'Technical Impact': 'total'}, 'version': '2.0.3'}


Tue, 03 Feb 2026 18:45:00 +0000

Type Values Removed Values Added
Metrics kev

{'dateAdded': '2026-02-03T00:00:00+00:00', 'dueDate': '2026-02-06T00:00:00+00:00'}


Mon, 02 Feb 2026 19:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'poc', 'Technical Impact': 'total'}, 'version': '2.0.3'}

ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}


Thu, 29 Jan 2026 10:15:00 +0000

Type Values Removed Values Added
First Time appeared Solarwinds
Solarwinds web Help Desk
Vendors & Products Solarwinds
Solarwinds web Help Desk

Wed, 28 Jan 2026 21:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'poc', 'Technical Impact': 'total'}, 'version': '2.0.3'}


Wed, 28 Jan 2026 07:45:00 +0000

Type Values Removed Values Added
Description SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.
Title SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability
Weaknesses CWE-502
References
Metrics cvssV3_1

{'score': 9.8, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H'}


Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: SolarWinds

Published:

Updated: 2026-02-04T04:55:43.479Z

Reserved: 2025-04-16T08:01:25.942Z

Link: CVE-2025-40551

cve-icon Vulnrichment

Updated: 2026-01-28T20:20:30.683Z

cve-icon NVD

Status : Analyzed

Published: 2026-01-28T08:16:02.273

Modified: 2026-02-03T21:13:06.187

Link: CVE-2025-40551

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-01-29T09:18:19Z

Weaknesses