SolarWinds Web Help Desk was found to be susceptible to an authentication bypass vulnerability that if exploited, would allow a malicious actor to execute actions and methods that should be protected by authentication.

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Vendors Products
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Advisories

No advisories yet.

Fixes

Solution

SolarWinds recommends customers upgrade to Web Help Desk version 2026.1.


Workaround

No workaround given by the vendor.

History

Tue, 03 Feb 2026 21:15:00 +0000

Type Values Removed Values Added
CPEs cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*

Mon, 02 Feb 2026 19:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'poc', 'Technical Impact': 'total'}, 'version': '2.0.3'}

ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}


Thu, 29 Jan 2026 10:15:00 +0000

Type Values Removed Values Added
First Time appeared Solarwinds
Solarwinds web Help Desk
Vendors & Products Solarwinds
Solarwinds web Help Desk

Wed, 28 Jan 2026 21:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'poc', 'Technical Impact': 'total'}, 'version': '2.0.3'}


Wed, 28 Jan 2026 07:45:00 +0000

Type Values Removed Values Added
Description SolarWinds Web Help Desk was found to be susceptible to an authentication bypass vulnerability that if exploited, would allow a malicious actor to execute actions and methods that should be protected by authentication.
Title SolarWinds Web Help Desk Authentication Bypass Vulnerability
Weaknesses CWE-1390
References
Metrics cvssV3_1

{'score': 9.8, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H'}


Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: SolarWinds

Published:

Updated: 2026-02-02T18:36:47.567Z

Reserved: 2025-04-16T08:01:25.943Z

Link: CVE-2025-40552

cve-icon Vulnrichment

Updated: 2026-01-28T20:15:29.743Z

cve-icon NVD

Status : Analyzed

Published: 2026-01-28T08:16:02.430

Modified: 2026-02-03T21:11:19.283

Link: CVE-2025-40552

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-01-29T09:18:29Z

Weaknesses