FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to code injection due to insufficient validation of user input in the php_path parameter. The backticks characters are not removed, as well as tabulation is not removed. When checking user input, the file_exists function is also called to check for the presence of such a file (folder) in the file system. A user with the administrator role can create a translation for the language, which will create a folder in the file system. Further in tools.php, the user can specify the path to this folder as php_path, which will lead to the execution of code in backticks. This issue has been patched in version 1.8.178.
Advisories
Source ID Title
EUVD EUVD EUVD-2025-28220 FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to code injection due to insufficient validation of user input in the php_path parameter. The backticks characters are not removed, as well as tabulation is not removed. When checking user input, the file_exists function is also called to check for the presence of such a file (folder) in the file system. A user with the administrator role can create a translation for the language, which will create a folder in the file system. Further in tools.php, the user can specify the path to this folder as php_path, which will lead to the execution of code in backticks. This issue has been patched in version 1.8.178.
Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

Sat, 12 Jul 2025 13:45:00 +0000

Type Values Removed Values Added
Metrics epss

{'score': 0.00101}

epss

{'score': 0.00112}


Fri, 11 Jul 2025 15:30:00 +0000

Type Values Removed Values Added
First Time appeared Freescout
Freescout freescout
CPEs cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*
Vendors & Products Freescout
Freescout freescout
Metrics cvssV3_1

{'score': 7.2, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H'}


Fri, 30 May 2025 22:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}


Thu, 29 May 2025 15:30:00 +0000

Type Values Removed Values Added
Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to code injection due to insufficient validation of user input in the php_path parameter. The backticks characters are not removed, as well as tabulation is not removed. When checking user input, the file_exists function is also called to check for the presence of such a file (folder) in the file system. A user with the administrator role can create a translation for the language, which will create a folder in the file system. Further in tools.php, the user can specify the path to this folder as php_path, which will lead to the execution of code in backticks. This issue has been patched in version 1.8.178.
Title FreeScout Vulnerable to Remote Code Execution (RCE)
Weaknesses CWE-94
References
Metrics cvssV4_0

{'score': 8.6, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2025-05-30T22:03:12.671Z

Reserved: 2025-05-19T15:46:00.398Z

Link: CVE-2025-48390

cve-icon Vulnrichment

Updated: 2025-05-30T14:43:20.764Z

cve-icon NVD

Status : Analyzed

Published: 2025-05-29T16:15:40.490

Modified: 2025-07-11T15:28:18.163

Link: CVE-2025-48390

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.