FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, insufficient input validation during user creation has resulted in a mass assignment vulnerability, allowing an attacker to manipulate all fields of the object, which are enumerated in the $fillable array (the User object), when creating a new user. This issue has been patched in version 1.8.180.

Metrics

Attack Vector Network

Attack Complexity Low

Privileges Required High

Attack Requirements None

User Interaction None

Vulnerable System Confidentiality Impact High

Vulnerable System Integrity Impact Low

Vulnerable System Availability Impact None

Subsequent System Confidentiality Impact None

Subsequent System Integrity Impact None

Subsequent System Availability Impact None

Attack Vector Network

Attack Complexity Low

Privileges Required High

Scope Unchanged

Confidentiality Impact High

Integrity Impact None

Availability Impact None

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00018.

Exploitation none

Automatable no

Technical Impact partial

Affected Vendors & Products

Vendors Products
Freescout
  • Freescout

Configuration 1 [-]

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

No data.

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Advisories
Source ID Title
EUVD EUVD EUVD-2025-16454 FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, insufficient input validation during user creation has resulted in a mass assignment vulnerability, allowing an attacker to manipulate all fields of the object, which are enumerated in the $fillable array (the User object), when creating a new user. This issue has been patched in version 1.8.180.
Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://github.com/freescout-help-desk/freescout/commit/d2048f59a899dbcfc9a71bb98549ead81cdb62a5 cve-icon cve-icon
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fqjj-79j2-8qx6 cve-icon cve-icon
History

Fri, 11 Jul 2025 13:45:00 +0000

Type Values Removed Values Added
Metrics epss

{'score': 0.0004}

 epss

{'score': 0.00055}

Wed, 04 Jun 2025 16:00:00 +0000

Type Values Removed Values Added
First Time appeared Freescout
Freescout freescout
Weaknesses NVD-CWE-noinfo
CPEs cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*
Vendors & Products Freescout
Freescout freescout
Metrics cvssV3_1

{'score': 4.9, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N'}

Fri, 30 May 2025 23:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Fri, 30 May 2025 04:45:00 +0000

Type Values Removed Values Added
Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, insufficient input validation during user creation has resulted in a mass assignment vulnerability, allowing an attacker to manipulate all fields of the object, which are enumerated in the $fillable array (the User object), when creating a new user. This issue has been patched in version 1.8.180.
Title FreeScout Has Business Logic Errors
Weaknesses CWE-841
References
Metrics cvssV4_0

{'score': 7, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N'}
cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2025-05-30T22:01:24.683Z

Reserved: 2025-05-22T12:11:39.118Z

Link: CVE-2025-48478

cve-icon Vulnrichment

Updated: 2025-05-30T14:40:26.223Z

cve-icon NVD

Status : Analyzed

Published: 2025-05-30T05:15:22.460

Modified: 2025-06-04T15:36:13.370

Link: CVE-2025-48478

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.