FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.

Metrics

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Attack Requirements None

User Interaction None

Vulnerable System Confidentiality Impact Low

Vulnerable System Integrity Impact None

Vulnerable System Availability Impact None

Subsequent System Confidentiality Impact None

Subsequent System Integrity Impact None

Subsequent System Availability Impact None

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00014.

Exploitation none

Automatable no

Technical Impact partial

Affected Vendors & Products

Vendors Products
Freescout
  • Freescout

Configuration 1 [-]

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

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Advisories
Source ID Title
EUVD EUVD EUVD-2025-16450 FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.
Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7fjp-538q-9vrf cve-icon cve-icon
History

Wed, 04 Jun 2025 16:00:00 +0000

Type Values Removed Values Added
First Time appeared Freescout
Freescout freescout
Weaknesses NVD-CWE-noinfo
CPEs cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*
Vendors & Products Freescout
Freescout freescout
Metrics cvssV3_1

{'score': 4.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N'}

Fri, 30 May 2025 22:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Fri, 30 May 2025 04:45:00 +0000

Type Values Removed Values Added
Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.
Title FreeScout Has Business Logic Errors
Weaknesses CWE-841
References
Metrics cvssV4_0

{'score': 5.3, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N'}
cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2025-05-30T22:01:07.370Z

Reserved: 2025-05-22T12:11:39.118Z

Link: CVE-2025-48482

cve-icon Vulnrichment

Updated: 2025-05-30T14:40:05.508Z

cve-icon NVD

Status : Analyzed

Published: 2025-05-30T05:15:23.160

Modified: 2025-06-04T15:35:32.910

Link: CVE-2025-48482

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

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