FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.
Advisories
Source ID Title
EUVD EUVD EUVD-2025-28233 FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.
Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

Wed, 04 Jun 2025 16:00:00 +0000

Type Values Removed Values Added
First Time appeared Freescout
Freescout freescout
CPEs cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*
Vendors & Products Freescout
Freescout freescout
Metrics cvssV3_1

{'score': 5.4, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N'}


Fri, 30 May 2025 13:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Fri, 30 May 2025 06:30:00 +0000

Type Values Removed Values Added
Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.
Title FreeScout Vulnerable to Stored XSS
Weaknesses CWE-79
References
Metrics cvssV4_0

{'score': 6.1, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2025-05-30T12:20:07.757Z

Reserved: 2025-05-22T12:11:39.119Z

Link: CVE-2025-48485

cve-icon Vulnrichment

Updated: 2025-05-30T12:20:04.767Z

cve-icon NVD

Status : Analyzed

Published: 2025-05-30T07:15:22.857

Modified: 2025-06-04T14:32:26.220

Link: CVE-2025-48485

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.