FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when creating a translation of a phrase that appears in a flash-message after a completed action, it is possible to inject a payload to exploit XSS vulnerability. This issue has been patched in version 1.8.180.

Metrics

Attack Vector Network

Attack Complexity Low

Privileges Required High

Attack Requirements None

User Interaction Passive

Vulnerable System Confidentiality Impact None

Vulnerable System Integrity Impact None

Vulnerable System Availability Impact None

Subsequent System Confidentiality Impact High

Subsequent System Integrity Impact None

Subsequent System Availability Impact None

Attack Vector Network

Attack Complexity Low

Privileges Required High

Scope Changed

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction Required

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00027.

Exploitation poc

Automatable no

Technical Impact partial

Affected Vendors & Products

Vendors Products
Freescout
  • Freescout

Configuration 1 [-]

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

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Advisories
Source ID Title
EUVD EUVD EUVD-2025-16485 FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when creating a translation of a phrase that appears in a flash-message after a completed action, it is possible to inject a payload to exploit XSS vulnerability. This issue has been patched in version 1.8.180.
Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wg2q-m2fj-x6j4 cve-icon cve-icon
History

Fri, 11 Jul 2025 13:45:00 +0000

Type Values Removed Values Added
Metrics epss

{'score': 0.00031}

 epss

{'score': 0.00042}

Wed, 04 Jun 2025 20:15:00 +0000

Type Values Removed Values Added
First Time appeared Freescout
Freescout freescout
CPEs cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*
Vendors & Products Freescout
Freescout freescout
Metrics cvssV3_1

{'score': 4.8, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N'}

Fri, 30 May 2025 14:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Fri, 30 May 2025 06:30:00 +0000

Type Values Removed Values Added
Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when creating a translation of a phrase that appears in a flash-message after a completed action, it is possible to inject a payload to exploit XSS vulnerability. This issue has been patched in version 1.8.180.
Title FreeScout Vulnerable to Stored XSS
Weaknesses CWE-79
References
Metrics cvssV4_0

{'score': 6, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N'}
cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2025-05-30T13:49:02.168Z

Reserved: 2025-05-22T12:11:39.119Z

Link: CVE-2025-48487

cve-icon Vulnrichment

Updated: 2025-05-30T13:43:54.493Z

cve-icon NVD

Status : Analyzed

Published: 2025-05-30T07:15:23.177

Modified: 2025-06-04T19:57:13.803

Link: CVE-2025-48487

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.