Description
Trudesk through 1.2.11 contains an authorization bypass vulnerability that allows authenticated users to read tickets outside their groups via GET /api/v1/tickets/:uid. Attackers can enumerate sequential ticket uids to read every ticket's subject, issue, comments, owner and assignee, because the apiTickets.single handler skips group membership checks.
Published: 2026-10-21
Score: 5.3 Medium
EPSS: n/a
KEV: No
Impact: Unauthorized access to ticket information
Action: Assess Impact
AI Analysis

Impact

Trudesk v1.2.11 contains an authorization bypass flaw that allows an authenticated user to read ticket data that belongs to other groups. The API endpoint GET /api/v1/tickets/:uid does not verify group membership before returning ticket subject, issue, comments, owner and assignee. Because ticket identifiers are sequential, attackers can enumerate tickets by incrementing the uid and extract confidential information from each ticket.

Affected Systems

The vulnerability affects Trudesk Project installations running version 1.2.11 or earlier; any user with authenticated access to the system is able to exploit the flaw regardless of group membership, as the package author "polonel" publishes the affected code in the GitHub repository identified by the CPE string.

Risk and Exploitability

The CVSS score of 5.3 indicates a moderate severity that permits information disclosure. EPSS data is unavailable, and the flaw is not listed in the CISA KEV catalog, suggesting that it may not yet be actively exploited. The attack vector is inferred to be a standard HTTP request to the ticket API endpoint, requiring only authenticated credentials. Without additional safeguards, an attacker can obtain full ticket content by iterating uid values.

Generated by OpenCVE AI on October 21, 2026 at 18:15 UTC.

Remediation

No solution or workaround provided in the CVE record.

OpenCVE Recommended Actions

  • Upgrade Trudesk to the latest release as soon as an official patch is published by the vendor.
  • Apply a code‑level fix by editing the "apiTickets.single" handler to enforce group membership checks before returning any ticket details.
  • Restrict or disable the GET /api/v1/tickets/:uid endpoint for users who are not members of the ticket’s group, and monitor access logs for enumeration attempts.

Generated by OpenCVE AI on October 21, 2026 at 18:15 UTC.

Tracking

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Advisories

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History

Wed, 21 Oct 2026 13:00:00 +0000

Type Values Removed Values Added
Description Trudesk through 1.2.11 contains an authorization bypass vulnerability that allows authenticated users to read tickets outside their groups via GET /api/v1/tickets/:uid. Attackers can enumerate sequential ticket uids to read every ticket's subject, issue, comments, owner and assignee, because the apiTickets.single handler skips group membership checks.
Title Trudesk through 1.2.11 Authorization Bypass via GET /api/v1/tickets/:uid
First Time appeared Trudesk Project
Trudesk Project trudesk
Weaknesses CWE-639
CPEs cpe:2.3:a:trudesk_project:trudesk:*:*:*:*:*:*:*:*
Vendors & Products Trudesk Project
Trudesk Project trudesk
References
Metrics cvssV3_1

{'score': 4.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N'}

cvssV4_0

{'score': 5.3, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N'}


Subscriptions

Trudesk Project Trudesk
cve-icon MITRE

Status: PUBLISHED

Assigner: VulnCheck

Published:

Updated: 2026-10-21T12:39:48.070Z

Reserved: 2026-10-21T11:46:42.230Z

Link: CVE-2026-114392

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Received

Published: 2026-10-21T13:18:29.767

Modified: 2026-10-21T13:18:29.767

Link: CVE-2026-114392

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-10-21T18:30:14Z

Weaknesses
  • CWE-639

    Authorization Bypass Through User-Controlled Key