Impact
A flaw in the password‑recovery routine of FaveoHelpDesk 2.0.3 allows an attacker to trigger a weak reset process via the ForgotPasswordController::sendResetLinkEmail method. The weakness results in a reset path that is not sufficiently protected, enabling unauthorized password resets and potential account takeover. The vulnerability is a classic case of poor password‑reset policy (CWE‑640).
Affected Systems
The affected product is FaveoSuite Faveo Helpdesk version 2.0.3. No other versions or vendors are listed. Administrators should verify that the instance is running this specific version and take action accordingly.
Risk and Exploitability
The CVSS score of 6.9 indicates a moderate severity. The EPSS score is not available, so current exploitation probability is unknown. The issue is not in the CISA KEV catalog. The flaw can be triggered remotely through the password‑reset functionality exposed by the web application. Given the remote vector and moderate score, attackers with an awareness of the web interface could abuse the weak reset to gain account access.
OpenCVE Enrichment