Description
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.
Published: 2026-11-07
Score: 3.7 Low
EPSS: n/a
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

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Tracking

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Advisories

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History

Sat, 07 Nov 2026 02:45:00 +0000

Type Values Removed Values Added
Description The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.
Title Fluent Support <= 2.4.7 — Unauthenticated Limited Modification of Linked Customer Profile Fields via Fluent Forms Feed
Weaknesses CWE-639
References
Metrics cvssV3_1

{'score': 3.7, 'vector': 'CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N'}


Subscriptions

No data.

cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2026-11-07T02:29:15.139Z

Reserved: 2026-10-29T16:14:50.099Z

Link: CVE-2026-119213

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Deferred

Published: 2026-11-07T03:17:01.620

Modified: 2026-11-07T03:17:01.753

Link: CVE-2026-119213

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses
  • CWE-639

    Authorization Bypass Through User-Controlled Key