The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.
Metrics
Affected Vendors & Products
Advisories
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2010-4728 | The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections. |
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
No history.
Status: PUBLISHED
Assigner: mitre
Published:
Updated: 2024-09-16T20:07:00.594Z
Reserved: 2011-03-18T00:00:00Z
Link: CVE-2010-4763
No data.
Status : Deferred
Published: 2011-03-18T16:55:01.627
Modified: 2025-04-11T00:51:21.963
Link: CVE-2010-4763
No data.
OpenCVE Enrichment
No data.
EUVD