Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
Advisories
Source ID Title
EUVD EUVD EUVD-2010-4732 Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

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Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2024-09-17T02:36:10.578Z

Reserved: 2011-03-18T00:00:00Z

Link: CVE-2010-4767

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Deferred

Published: 2011-03-18T16:55:01.687

Modified: 2025-04-11T00:51:21.963

Link: CVE-2010-4767

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses