Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
Metrics
Affected Vendors & Products
Advisories
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2010-4732 | Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox. |
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
No history.
Projects
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Status: PUBLISHED
Assigner: mitre
Published:
Updated: 2024-09-17T02:36:10.578Z
Reserved: 2011-03-18T00:00:00Z
Link: CVE-2010-4767
No data.
Status : Deferred
Published: 2011-03-18T16:55:01.687
Modified: 2025-04-11T00:51:21.963
Link: CVE-2010-4767
No data.
OpenCVE Enrichment
No data.
Weaknesses
EUVD