An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
Metrics
Affected Vendors & Products
Advisories
Source | ID | Title |
---|---|---|
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DLA-1877-1 | otrs2 security update |
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DLA-3551-1 | otrs2 security update |
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EUVD-2019-4334 | An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user. |
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
No history.

Status: PUBLISHED
Assigner: mitre
Published:
Updated: 2024-08-04T23:32:54.650Z
Reserved: 2019-06-06T00:00:00
Link: CVE-2019-12746

No data.

Status : Modified
Published: 2019-08-21T14:15:10.460
Modified: 2024-11-21T04:23:29.167
Link: CVE-2019-12746

No data.

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