An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
Advisories
Source ID Title
Debian DLA Debian DLA DLA-3551-1 otrs2 security update
EUVD EUVD EUVD-2019-7130 An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

No history.

cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2024-08-05T01:17:39.431Z

Reserved: 2019-09-16T00:00:00

Link: CVE-2019-16375

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Modified

Published: 2020-03-19T18:15:14.477

Modified: 2024-11-21T04:30:35.737

Link: CVE-2019-16375

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.