An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
Metrics
Affected Vendors & Products
References
History
No history.
MITRE
Status: PUBLISHED
Assigner: mitre
Published: 2020-01-06T00:00:00
Updated: 2024-08-05T01:47:13.546Z
Reserved: 2019-10-17T00:00:00
Link: CVE-2019-18179
Vulnrichment
No data.
NVD
Status : Modified
Published: 2020-01-06T20:15:12.243
Modified: 2024-11-21T04:32:46.540
Link: CVE-2019-18179
Redhat
No data.