When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
Advisories
Source ID Title
Debian DLA Debian DLA DLA-3551-1 otrs2 security update
EUVD EUVD EUVD-2020-12602 When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
Fixes

Solution

Upgrade to OTRS 8.0.5, OTRS 7.0.19, ((OTRS)) Community Edition 6.0.29 Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/4514f95f747be368c3dc9a9452ff9aa66506648d


Workaround

No workaround given by the vendor.

History

No history.

cve-icon MITRE

Status: PUBLISHED

Assigner: OTRS

Published:

Updated: 2024-09-17T00:26:58.722Z

Reserved: 2019-11-29T00:00:00

Link: CVE-2020-1776

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Modified

Published: 2020-07-20T21:15:12.577

Modified: 2024-11-21T05:11:22.057

Link: CVE-2020-1776

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.