When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
History

No history.

cve-icon MITRE

Status: PUBLISHED

Assigner: OTRS

Published: 2020-07-20T21:04:19.291845Z

Updated: 2024-09-17T00:26:58.722Z

Reserved: 2019-11-29T00:00:00

Link: CVE-2020-1776

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Modified

Published: 2020-07-20T21:15:12.577

Modified: 2023-08-31T03:15:11.703

Link: CVE-2020-1776

cve-icon Redhat

No data.