CVE-2021-21435 - Vulnerability Details - OpenCVE

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact High

Integrity Impact None

Availability Impact None

User Interaction Required

No CVSS v3.0

Access Vector Network

Access Complexity Medium

Authentication None

Confidentiality Impact Partial

Integrity Impact None

Availability Impact None

This CVE is not in the KEV list.

The EPSS score is 0.00287.

Key SSVC decision points have not yet been added.

Vendors	Products
Otrs Subscribe	Otrs Subscribe

Configuration 1 [-]

OR	cpe:2.3:a:otrs:otrs:::::community:::*
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

No data.

No data.

Advisories

Source	ID	Title
EUVD	EUVD-2021-8709	Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Fixes

Solution

Update to OTRS 8.0.11 or OTRS 7.0.24.

Workaround

No workaround given by the vendor.

References

Link	Providers
https://otrs.com/release-notes/otrs-security-advisory-2021-02/

History

No history.

Projects

Sign in to view the affected projects.

MITRE

Status: PUBLISHED

Assigner: OTRS

Published: 2021-02-08T10:55:19.651769Z

Updated: 2024-09-16T22:35:33.885Z

Reserved: 2020-12-29T00:00:00

Link: CVE-2021-21435

Vulnrichment

No data.

NVD

Status : Modified

Published: 2021-02-08T11:15:14.177

Modified: 2024-11-21T05:48:21.397

Link: CVE-2021-21435

Redhat

No data.

OpenCVE Enrichment

No data.

Weaknesses

CWE-200

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