CVE-2022-39052 - Vulnerability Details - OpenCVE

An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Unchanged

Confidentiality Impact None

Integrity Impact None

Availability Impact High

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00536.

Exploitation none

Automatable yes

Technical Impact partial

Vendors	Products
Otrs	Otrs

Configuration 1 [-]

OR	cpe:2.3:a:otrs:otrs:::::community:::*
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

No data.

No data.

Advisories

Source	ID	Title
EUVD	EUVD-2022-41598	An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system

Fixes

Solution

Update to OTRS 8.0.26 or OTRS 7.0.38.

Workaround

No workaround given by the vendor.

References

Link	Providers
https://otrs.com/release-notes/otrs-security-advisory-2022-13/

History

Sat, 12 Jul 2025 13:45:00 +0000

Type	Values Removed	Values Added
Metrics	epss `{'score': 0.00369}`	epss `{'score': 0.00357}`

Sat, 10 May 2025 03:15:00 +0000

Type	Values Removed	Values Added
Metrics		ssvc `{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}`

MITRE

Status: PUBLISHED

Assigner: OTRS

Published: 2022-10-17T08:55:10.047Z

Updated: 2025-05-10T02:55:29.306Z

Reserved: 2022-08-31T00:00:00.000Z

Link: CVE-2022-39052

Vulnrichment

Updated: 2024-08-03T11:10:32.409Z

NVD

Status : Modified

Published: 2022-10-17T09:15:12.310

Modified: 2024-11-21T07:17:27.610

Link: CVE-2022-39052

Redhat

No data.

OpenCVE Enrichment

No data.

{"dataType": "CVE_RECORD", "dataVersion": "5.1", "cveMetadata": {"state": "PUBLISHED", "cveId": "CVE-2022-39052", "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "assignerShortName": "OTRS", "datePublished": "2022-10-17T08:55:10.047Z", "dateUpdated": "2025-05-10T02:55:29.306Z", "dateReserved": "2022-08-31T00:00:00.000Z"}, "containers": {"cna": {"title": "DoS attack using email", "datePublic": "2022-10-17T00:00:00.000Z", "providerMetadata": {"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS", "dateUpdated": "2022-10-17T00:00:00.000Z"}, "descriptions": [{"lang": "en", "value": "An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system"}], "affected": [{"vendor": "OTRS AG", "product": "OTRS", "versions": [{"version": "7.0.x", "status": "affected", "lessThanOrEqual": "7.0.39", "versionType": "custom"}, {"version": "8.0.x", "status": "affected", "lessThanOrEqual": "8.0.26", "versionType": "custom"}]}, {"vendor": "OTRS AG", "product": "((OTRS)) Community Edition", "versions": [{"version": "6.0.1", "status": "affected", "lessThan": "6.0.x*", "versionType": "custom"}]}], "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2022-13/"}], "metrics": [{"cvssV3_1": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H", "attackVector": "NETWORK", "attackComplexity": "LOW", "privilegesRequired": "NONE", "userInteraction": "NONE", "scope": "UNCHANGED", "confidentialityImpact": "NONE", "integrityImpact": "NONE", "availabilityImpact": "HIGH", "baseScore": 7.5, "baseSeverity": "HIGH"}}], "problemTypes": [{"descriptions": [{"type": "CWE", "lang": "en", "description": "CWE-835 Loop with Unreachable Exit Condition ('Infinite Loop')", "cweId": "CWE-835"}]}], "x_generator": {"engine": "vulnogram 0.1.0-rc1"}, "source": {"advisory": "OSA-2022-13", "defect": ["2022070642001105"], "discovery": "USER"}, "solutions": [{"lang": "en", "value": "Update to OTRS 8.0.26 or OTRS 7.0.38."}]}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-03T11:10:32.409Z"}, "title": "CVE Program Container", "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2022-13/", "tags": ["x_transferred"]}]}, {"metrics": [{"other": {"type": "ssvc", "content": {"timestamp": "2025-05-10T02:55:15.763183Z", "id": "CVE-2022-39052", "options": [{"Exploitation": "none"}, {"Automatable": "yes"}, {"Technical Impact": "partial"}], "role": "CISA Coordinator", "version": "2.0.3"}}}], "title": "CISA ADP Vulnrichment", "providerMetadata": {"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP", "dateUpdated": "2025-05-10T02:55:29.306Z"}}]}}

{"dataType": "CVE_RECORD", "containers": {"adp": [{"title": "CVE Program Container", "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2022-13/", "tags": ["x_transferred"]}], "providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-03T11:10:32.409Z"}}, {"title": "CISA ADP Vulnrichment", "metrics": [{"other": {"type": "ssvc", "content": {"id": "CVE-2022-39052", "role": "CISA Coordinator", "options": [{"Exploitation": "none"}, {"Automatable": "yes"}, {"Technical Impact": "partial"}], "version": "2.0.3", "timestamp": "2025-05-10T02:55:15.763183Z"}}}], "providerMetadata": {"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP", "dateUpdated": "2025-05-10T02:55:23.626Z"}}], "cna": {"title": "DoS attack using email", "source": {"defect": ["2022070642001105"], "advisory": "OSA-2022-13", "discovery": "USER"}, "metrics": [{"cvssV3_1": {"scope": "UNCHANGED", "version": "3.1", "baseScore": 7.5, "attackVector": "NETWORK", "baseSeverity": "HIGH", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H", "integrityImpact": "NONE", "userInteraction": "NONE", "attackComplexity": "LOW", "availabilityImpact": "HIGH", "privilegesRequired": "NONE", "confidentialityImpact": "NONE"}}], "affected": [{"vendor": "OTRS AG", "product": "OTRS", "versions": [{"status": "affected", "version": "7.0.x", "versionType": "custom", "lessThanOrEqual": "7.0.39"}, {"status": "affected", "version": "8.0.x", "versionType": "custom", "lessThanOrEqual": "8.0.26"}]}, {"vendor": "OTRS AG", "product": "((OTRS)) Community Edition", "versions": [{"status": "affected", "version": "6.0.1", "lessThan": "6.0.x*", "versionType": "custom"}]}], "solutions": [{"lang": "en", "value": "Update to OTRS 8.0.26 or OTRS 7.0.38."}], "datePublic": "2022-10-17T00:00:00.000Z", "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2022-13/"}], "x_generator": {"engine": "vulnogram 0.1.0-rc1"}, "descriptions": [{"lang": "en", "value": "An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system"}], "problemTypes": [{"descriptions": [{"lang": "en", "type": "CWE", "cweId": "CWE-835", "description": "CWE-835 Loop with Unreachable Exit Condition ('Infinite Loop')"}]}], "providerMetadata": {"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS", "dateUpdated": "2022-10-17T00:00:00.000Z"}}}, "cveMetadata": {"cveId": "CVE-2022-39052", "state": "PUBLISHED", "dateUpdated": "2025-05-10T02:55:29.306Z", "dateReserved": "2022-08-31T00:00:00.000Z", "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "datePublished": "2022-10-17T08:55:10.047Z", "assignerShortName": "OTRS"}, "dataVersion": "5.1"}

{"configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*", "matchCriteriaId": "2330DDC0-20DF-4031-A4A3-017F0E73C08A", "versionEndIncluding": "6.0.32", "versionStartIncluding": "6.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "356B7CBB-2B85-40FB-B348-A2C8A0DC26F0", "versionEndExcluding": "7.0.39", "versionStartIncluding": "7.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "3D95AE5E-716F-4AEC-B3F9-11C15D26410A", "versionEndExcluding": "8.0.26", "versionStartIncluding": "8.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "descriptions": [{"lang": "en", "value": "An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system"}, {"lang": "es", "value": "Un atacante externo es capaz de enviar un correo electr\u00f3nico especialmente dise\u00f1ado (con muchos destinatarios) y desencadenar un potencial DoS del sistema"}], "id": "CVE-2022-39052", "lastModified": "2024-11-21T07:17:27.610", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "HIGH", "baseScore": 7.5, "baseSeverity": "HIGH", "confidentialityImpact": "NONE", "integrityImpact": "NONE", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H", "version": "3.1"}, "exploitabilityScore": 3.9, "impactScore": 3.6, "source": "security@otrs.com", "type": "Secondary"}, {"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "HIGH", "baseScore": 6.5, "baseSeverity": "MEDIUM", "confidentialityImpact": "NONE", "integrityImpact": "NONE", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 3.6, "source": "nvd@nist.gov", "type": "Primary"}]}, "published": "2022-10-17T09:15:12.310", "references": [{"source": "security@otrs.com", "tags": ["Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-13/"}, {"source": "af854a3a-2127-422b-91ae-364da2661108", "tags": ["Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-13/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-835"}], "source": "security@otrs.com", "type": "Secondary"}, {"description": [{"lang": "en", "value": "CWE-835"}], "source": "nvd@nist.gov", "type": "Primary"}]}