The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Advisories
Source ID Title
EUVD EUVD EUVD-2023-41885 The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Fixes

Solution

Update to OTRS 8.0.37 or OTRS 7.0.47


Workaround

No workaround given by the vendor.

History

No history.

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: OTRS

Published:

Updated: 2024-09-16T16:56:26.630Z

Reserved: 2023-07-12T08:05:38.780Z

Link: CVE-2023-38059

cve-icon Vulnrichment

Updated: 2024-08-02T17:30:13.552Z

cve-icon NVD

Status : Modified

Published: 2023-10-16T09:15:10.243

Modified: 2024-11-21T08:12:46.270

Link: CVE-2023-38059

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses