The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
Advisories
Source ID Title
EUVD EUVD EUVD-2024-51690 The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

Tue, 15 Jul 2025 13:45:00 +0000

Type Values Removed Values Added
Metrics epss

{'score': 0.00036}

epss

{'score': 0.00046}


Tue, 04 Feb 2025 16:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Tue, 04 Feb 2025 06:45:00 +0000

Type Values Removed Values Added
Description The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
Title JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference
Weaknesses CWE-639
References
Metrics cvssV3_1

{'score': 4.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2025-02-04T15:43:09.510Z

Reserved: 2025-01-21T20:09:50.331Z

Link: CVE-2024-13607

cve-icon Vulnrichment

Updated: 2025-02-04T15:42:54.917Z

cve-icon NVD

Status : Received

Published: 2025-02-04T07:15:12.973

Modified: 2025-02-04T07:15:12.973

Link: CVE-2024-13607

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2025-07-12T22:15:51Z