CVE-2024-23791 - Vulnerability Details - OpenCVE

Description

Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Published: 2024-01-29

Score: 4.9 Medium

EPSS: < 1% Very Low

KEV: No

Impact:

Action:

Analysis

No analysis available yet.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

OTRS AG

OTRS

unknown

Version	Status	Constraints
`7.0.x`	affected	≤ 7.0.48
`8.0.x`	affected	≤ 8.0.37
`2023.x`	affected	≤ 2023.1.1

Configuration 1 [-]

OR	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

No data.

No data available yet.

Remediation

Vendor Solution

Update to OTRS Patch 2024.1.1 Update to OTRS 7.0.49 (Long Term Support Users)

Tracking

Sign in to view the affected projects.

Advisories

Source	ID	Title
EUVD	EUVD-2024-21244	Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required High

Scope Unchanged

Confidentiality Impact High

Integrity Impact None

Availability Impact None

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00139.

Exploitation none

Automatable no

Technical Impact partial

References

Link	Providers
https://otrs.com/release-notes/otrs-security-advisory-2024-02/

History

Thu, 29 May 2025 16:15:00 +0000

Type	Values Removed	Values Added
Metrics		ssvc `{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}`

Subscriptions

Otrs Otrs

MITRE

Status: PUBLISHED

Assigner: OTRS

Published: 2024-01-29T09:21:00.278Z

Updated: 2025-05-29T15:10:14.868Z

Reserved: 2024-01-22T10:32:00.704Z

Link: CVE-2024-23791

Vulnrichment

Updated: 2024-08-01T23:13:07.364Z

NVD

Status : Modified

Published: 2024-01-29T10:15:08.483

Modified: 2024-11-21T08:58:25.570

Link: CVE-2024-23791

Redhat

No data.

OpenCVE Enrichment

No data.

Weaknesses

CWE-532

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