When adding attachments to ticket comments,
another user can add attachments as well impersonating the orginal user. The attack requires a
logged-in other user to know the UUID. While the legitimate user
completes the comment, the malicious user can add more files to the
comment.

This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Advisories
Source ID Title
EUVD EUVD EUVD-2024-21245 When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Fixes

Solution

Update to OTRS Patch 2024.1.1 Update to OTRS 7.0.49 (Long Term Support Users)


Workaround

No workaround given by the vendor.

History

Tue, 12 Nov 2024 22:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


cve-icon MITRE

Status: PUBLISHED

Assigner: OTRS

Published:

Updated: 2024-11-12T21:47:04.433Z

Reserved: 2024-01-22T10:32:00.704Z

Link: CVE-2024-23792

cve-icon Vulnrichment

Updated: 2024-08-01T23:13:07.447Z

cve-icon NVD

Status : Modified

Published: 2024-01-29T10:15:08.683

Modified: 2024-11-21T08:58:25.700

Link: CVE-2024-23792

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.