When adding attachments to ticket comments,
another user can add attachments as well impersonating the orginal user. The attack requires a
logged-in other user to know the UUID. While the legitimate user
completes the comment, the malicious user can add more files to the
comment.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
another user can add attachments as well impersonating the orginal user. The attack requires a
logged-in other user to know the UUID. While the legitimate user
completes the comment, the malicious user can add more files to the
comment.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Metrics
Affected Vendors & Products
Advisories
Source | ID | Title |
---|---|---|
![]() |
EUVD-2024-21245 | When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1. |
Fixes
Solution
Update to OTRS Patch 2024.1.1 Update to OTRS 7.0.49 (Long Term Support Users)
Workaround
No workaround given by the vendor.
References
History
Tue, 12 Nov 2024 22:15:00 +0000
Type | Values Removed | Values Added |
---|---|---|
Metrics |
ssvc
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Status: PUBLISHED
Assigner: OTRS
Published:
Updated: 2024-11-12T21:47:04.433Z
Reserved: 2024-01-22T10:32:00.704Z
Link: CVE-2024-23792

Updated: 2024-08-01T23:13:07.447Z

Status : Modified
Published: 2024-01-29T10:15:08.683
Modified: 2024-11-21T08:58:25.700
Link: CVE-2024-23792

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