Description
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.
This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
No analysis available yet.
Remediation
Vendor Solution
Update to OTRS 2024.4.3 or OTRS 7.0.50 (extended support only)
Tracking
Sign in to view the affected projects.
Advisories
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2024-21246 | The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. |
References
History
Tue, 15 Jul 2025 13:45:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Metrics |
epss
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Status: PUBLISHED
Assigner: OTRS
Published:
Updated: 2024-08-01T23:13:07.327Z
Reserved: 2024-01-22T10:32:00.704Z
Link: CVE-2024-23793
Updated: 2024-06-06T20:22:13.823Z
Status : Awaiting Analysis
Published: 2024-06-06T19:15:52.373
Modified: 2024-11-21T08:58:25.860
Link: CVE-2024-23793
No data.
OpenCVE Enrichment
No data.
Weaknesses
EUVD