Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.
This issue affects:

* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected
Advisories
Source ID Title
EUVD EUVD EUVD-2024-40280 Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Fixes

Solution

Update to OTRS 2024.6.x or OTRS 7.0.51


Workaround

No workaround given by the vendor.

History

Mon, 26 Aug 2024 15:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Mon, 26 Aug 2024 09:00:00 +0000

Type Values Removed Values Added
Description Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Title Stored XSS in process management
Weaknesses CWE-790
References
Metrics cvssV3_1

{'score': 4.9, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: OTRS

Published:

Updated: 2024-08-26T14:55:57.618Z

Reserved: 2024-08-13T13:38:47.972Z

Link: CVE-2024-43443

cve-icon Vulnrichment

Updated: 2024-08-26T14:55:52.139Z

cve-icon NVD

Status : Awaiting Analysis

Published: 2024-08-26T09:15:04.573

Modified: 2024-08-26T12:47:20.187

Link: CVE-2024-43443

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.