The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.
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Fixes

Solution

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Workaround

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History

Mon, 24 Nov 2025 09:15:00 +0000

Type Values Removed Values Added
First Time appeared Elextensions
Elextensions elex Wordpress Plugin
Wordpress
Wordpress wordpress
Vendors & Products Elextensions
Elextensions elex Wordpress Plugin
Wordpress
Wordpress wordpress

Fri, 21 Nov 2025 18:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Fri, 21 Nov 2025 12:45:00 +0000

Type Values Removed Values Added
Description The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.
Title ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Role Removal
Weaknesses CWE-862
References
Metrics cvssV3_1

{'score': 5.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2025-11-21T17:44:39.824Z

Reserved: 2025-09-05T19:23:46.309Z

Link: CVE-2025-10054

cve-icon Vulnrichment

Updated: 2025-11-21T17:44:34.641Z

cve-icon NVD

Status : Awaiting Analysis

Published: 2025-11-21T13:15:45.657

Modified: 2025-11-21T15:13:13.800

Link: CVE-2025-10054

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2025-11-24T09:09:26Z