The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.
Advisories

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Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

Wed, 03 Dec 2025 18:30:00 +0000

Type Values Removed Values Added
First Time appeared Elula
Elula wsdesk
CPEs cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*
Vendors & Products Elula
Elula wsdesk

Mon, 24 Nov 2025 09:15:00 +0000

Type Values Removed Values Added
First Time appeared Elextensions
Elextensions elex Wordpress Plugin
Wordpress
Wordpress wordpress
Vendors & Products Elextensions
Elextensions elex Wordpress Plugin
Wordpress
Wordpress wordpress

Fri, 21 Nov 2025 15:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Fri, 21 Nov 2025 05:45:00 +0000

Type Values Removed Values Added
Description The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.
Title ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Restore
Weaknesses CWE-862
References
Metrics cvssV3_1

{'score': 4.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N'}


Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2025-11-21T14:58:31.374Z

Reserved: 2025-10-21T14:44:41.416Z

Link: CVE-2025-12022

cve-icon Vulnrichment

Updated: 2025-11-21T14:54:00.409Z

cve-icon NVD

Status : Analyzed

Published: 2025-11-21T06:15:47.557

Modified: 2025-12-03T18:28:25.610

Link: CVE-2025-12022

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2025-11-24T09:09:20Z

Weaknesses