The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.
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Fixes

Solution

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Workaround

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History

Fri, 21 Nov 2025 15:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Fri, 21 Nov 2025 05:45:00 +0000

Type Values Removed Values Added
Description The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.
Title ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Trash Restore
Weaknesses CWE-862
References
Metrics cvssV3_1

{'score': 4.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2025-11-21T14:58:31.374Z

Reserved: 2025-10-21T14:44:41.416Z

Link: CVE-2025-12022

cve-icon Vulnrichment

Updated: 2025-11-21T14:54:00.409Z

cve-icon NVD

Status : Awaiting Analysis

Published: 2025-11-21T06:15:47.557

Modified: 2025-11-21T15:13:13.800

Link: CVE-2025-12022

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.