FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.181, when an administrative account is a deleting a user, there is the the possibility of a race condition occurring. This issue has been patched in version 1.8.181.

Metrics

Attack Vector Network

Attack Complexity Low

Privileges Required High

Attack Requirements None

User Interaction None

Vulnerable System Confidentiality Impact Low

Vulnerable System Integrity Impact Low

Vulnerable System Availability Impact Low

Subsequent System Confidentiality Impact None

Subsequent System Integrity Impact None

Subsequent System Availability Impact None

Attack Vector Network

Attack Complexity High

Privileges Required High

Scope Unchanged

Confidentiality Impact High

Integrity Impact High

Availability Impact High

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.0004.

Exploitation poc

Automatable no

Technical Impact partial

Affected Vendors & Products

Vendors Products
Freescout
  • Freescout

Configuration 1 [-]

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

No data.

No data.

Advisories
Source ID Title
EUVD EUVD EUVD-2025-28272 FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.181, when an administrative account is a deleting a user, there is the the possibility of a race condition occurring. This issue has been patched in version 1.8.181.
Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://github.com/freescout-help-desk/freescout/commit/3f5bb2841f7de3303bc3cb00930a28440754d122 cve-icon cve-icon
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9vf2-mg4j-4v7f cve-icon cve-icon
History

Fri, 11 Jul 2025 13:45:00 +0000

Type Values Removed Values Added
Metrics epss

{'score': 0.00051}

 epss

{'score': 0.00069}

Wed, 04 Jun 2025 19:00:00 +0000

Type Values Removed Values Added
First Time appeared Freescout
Freescout freescout
CPEs cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*
Vendors & Products Freescout
Freescout freescout
Metrics cvssV3_1

{'score': 6.6, 'vector': 'CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:H/A:H'}

Fri, 30 May 2025 14:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Fri, 30 May 2025 06:45:00 +0000

Type Values Removed Values Added
Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.181, when an administrative account is a deleting a user, there is the the possibility of a race condition occurring. This issue has been patched in version 1.8.181.
Title FreeScout has Race Condition When Deleting Users
Weaknesses CWE-362
References
Metrics cvssV4_0

{'score': 5.1, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N'}
cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2025-05-30T13:24:57.443Z

Reserved: 2025-05-27T20:14:34.296Z

Link: CVE-2025-48880

cve-icon Vulnrichment

Updated: 2025-05-30T13:24:17.879Z

cve-icon NVD

Status : Analyzed

Published: 2025-05-30T07:15:24.270

Modified: 2025-06-04T18:32:36.090

Link: CVE-2025-48880

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.