ServiceNow has addressed a remote code execution vulnerability that was identified in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute code within the ServiceNow Sandbox.   





ServiceNow addressed this vulnerability by deploying a security update to hosted instances. Relevant security updates also have been provided to ServiceNow self-hosted customers and partners. Further, the vulnerability is addressed in the listed patches and hot fixes. While we are not currently aware of exploitation against customer instances, we recommend customers promptly apply appropriate updates or upgrade if they have not already done so.

Attack Vector Network

Attack Complexity High

Privileges Required None

Attack Requirements None

User Interaction None

Vulnerable System Confidentiality Impact High

Vulnerable System Integrity Impact High

Vulnerable System Availability Impact High

Subsequent System Confidentiality Impact None

Subsequent System Integrity Impact None

Subsequent System Availability Impact None

No CVSS v3.1

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00209.

Key SSVC decision points have not yet been added.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions
ServiceNow ServiceNow AI Platform unaffected
Version Status Constraints
0 affected < Australia
0 affected < Zurich Patch 5
0 affected < Zurich Patch 4 Hot Fix 3b
0 affected < Yokohama Patch 12
0 affected < Yokohama Patch 10 Hot Fix 1b
0 affected < Xanadu Patch 11 Hot Fix 1a

No data.

No data.

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Vendors Products
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Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2693566 cve-icon cve-icon
History

Thu, 26 Feb 2026 13:30:00 +0000

Type Values Removed Values Added
First Time appeared Servicenow
Servicenow servicenow Ai Platform
Vendors & Products Servicenow
Servicenow servicenow Ai Platform

Wed, 25 Feb 2026 21:00:00 +0000

Type Values Removed Values Added
Description ServiceNow has addressed a remote code execution vulnerability that was identified in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute code within the ServiceNow Sandbox.    ServiceNow addressed this vulnerability by deploying a security update to hosted instances. Relevant security updates also have been provided to ServiceNow self-hosted customers and partners. Further, the vulnerability is addressed in the listed patches and hot fixes. While we are not currently aware of exploitation against customer instances, we recommend customers promptly apply appropriate updates or upgrade if they have not already done so.
Title Remote Code Execution in ServiceNow AI Platform
Weaknesses CWE-653
References
Metrics cvssV4_0

{'score': 9.2, 'vector': 'CVSS:4.0/AV:N/AC:H/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N'}

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: SN

Published:

Updated: 2026-02-25T20:35:27.303Z

Reserved: 2025-12-30T14:27:44.742Z

Link: CVE-2026-0542

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Received

Published: 2026-02-25T21:16:36.147

Modified: 2026-02-25T21:16:36.147

Link: CVE-2026-0542

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-02-26T13:14:37Z

Weaknesses